- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Datacard does not make nor do windows 7 drivers exist, the printer is obsolete and end of support from datacard was in 2006, you need to upgrade your printer. Check TulsaBiz.net or Midwestidsolutions.com for more info.
Hello, You have a physically damaged print-head. The print head is in the cover and us user replaceable by pressing the lever inside the cover. Print heads are considered consumables and need to replaced at maintenance. You can contact Datacard at there web site and they can have someone come out and change for, as well as service the printer. Or you can buy one online about $550 and change your self.
Hello, The printer does not know the the model of the ribbon installed and thinks it is a monochrome (single color) Print ribbon. You can verify this in the Driver toolbox under the supply tab, or in the advanced printing options. The Datacard SP series printers use an RFID Radio freq. tag in the take up spool end of the ribbon. This identify s the ribbon model and supply use settings for the printer. Make sure you have the most recent driver and firmware from Datacard, There is a firmware Update Available to help reading "weak" RFID tag's Next try removing the RFID tag from another (old) ribbon and see if it that fixes the problem) Aside from that you: May have a counterfeit (non-Datacard) ribbon A bad RFID tag Someone removed your RFID tag You need a firmware update (weak RFID tag) A bad RFID reviver in the printer, which is a fairly cheap repair. Basically try a new print ribbon if that does not correct the issue, have the printer serviced. www.TulsaBiz.net