Question about RIM BlackBerry 7250

1 Answer

Unresponsive after removing and reinstalling battery

This is actually by bosses blackberry, but she asked me to look into the problem for her....

She charged the battery, then removed it to see if it would reset the unit, and when she put the battery back in, you can't do anything with the unit.
- You can scroll the menus, but not select them
- You can hear the phone ring, but not answer it
- You can see where it states that you have received a new message, but not look at/read it

the unit seems to be dead, and that is what the girl at the bell booth even told her, is that there was nothing that could be done but to replace it.

The unit is less than 6 months old. Any suggestions?

Posted by on

  • 1 more comment 
  • Nutty99 Oct 14, 2008

    Yes it has sort of been resolved. My boss ended up buying a new one......

    Thanks for your help though!

  • BlackBerry Rescue
    BlackBerry Rescue May 11, 2010

    Let me know if I can be of any help. BlackBerry Training /Support etc.


  • BlackBerry Rescue
    BlackBerry Rescue May 11, 2010


    We noticed that you posted this question a few months ago. Has your issued been resolved?


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,640 Answers

Re-installing the complete operating system, re-loading the service book files, and re-initializing the account from your provider would have most likely fixed the Blackberry. If this does not work, then there is an internal ROM or uPC fault.

Jerry G.

Posted on Jan 02, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Bought a bb8820 unlocked gsm was at&t put in my sim recognised the sim but won't allow callin my sim is from my nextel i670? can this be fixed

Reinstall your blackberry OS, some models need to reinstall their os after unlocked. If your unlocked blackberry 8820 still have same problem, bring that phone to nearest mobile repair shop and asking them to reflash your unlocked blackberry.

May 19, 2011 | Sprint BlackBerry 8703e Phone

1 Answer

My blackberry phone has app 523 reset on it and it wont let me do anything pplease help

some 3rd party appliction has corrupted your phones Java.

you will need to remove what you recently installed to fix the bug.

to do this, pull the battery out and leave it out for a minute.
reseat it into the phone. while it is booting up, plug it into the USB port of your PC.

at this point you need to have already installed the Blackberry Desktop Manager - you can get it from :

don't actually load the desktop software,
just navigate to this location:
c:\Program Files\common files\research in motion\apploader

run loader.exe

click you might need to enter your phones password to get into the program.

remove the program you believe is causing the problem.

you might have to format your phone's firmware and reinstall java completely on the phone.

you will need JL_Commander, and the firmware for your phone.

JL Commander you can get from:

the Firmware you can get from:

and instructions on doing this:

Jul 15, 2010 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Hello my blackberry 8330 has an jvm 513 error im going crazy how can i fix that?


I've gotten this method to work a few times. You can try reinstalling the OS by doing the following:

  1. Start with the battery out of the BlackBerry
  2. Open Desktop Manager and go into Application Loader and hit Next
  3. On the screen where it asks about the connection type plug in the usb cable
    See if the connection changes to USB PIN number. If so hit Next
  4. Select the applications you want to remain on the BlackBerry, unselect the ones you want to remove, hit Next
  5. Put the battery back in and hit Finish/Install to complete the loading process
Hope it helped.

Nov 26, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry messages as "unread" when removing from holder...

If he is synchronizing his BlackBerry with his Work email client (Outlook or Lotus Notes) using a BES (BlackBerry Enterprise Server), then the email he reads on Outlook or Lotus Notes will sync wirelessly to his BlackBerry as read, as he has opened these on his computer.

Please advise if this scenario applies. Do you have an email server at your work, or is your Boss checking email from a personal web based account like Hotmail or Yahoo?

Nov 12, 2009 | AT&T Blackberry Curve 8300 Smartphone

2 Answers

None of the keys on my blackberry curve work . i can scroll using the tracking ball , but other then that nothing works .

Perform a hard reset on the BlackBerry smartphone.
"Remove the battery and sim when mobile is turned on - Re-insert battery and sim and check "
Still if you have same issue Install Blackberry Device Software.

1.Connect the BlackBerry smartphone to the computer and open
BlackBerry Desktop Manager application
2. Double-click Application Loader.
3. Click Next to start the installation process.
4. Type your BlackBerry smartphone password, if prompted, and click
5. Select the check boxes next to the names of the applications you want
to load, and then click Next
6. Click Advanced, and then select the check boxes beside Erase all
application data and Erase all currently installed applications
7. Click Next.
8. Click Next > Finish.
9. When the process is completed, the message, The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.

I Hope this information wil fix this issue

Nov 12, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Leave message as ''unread'' when taking blackberry out of holder.

yes he has to go into his phone options/phone options/general options

Nov 05, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

My blackberry pearl keys are not responding properly how to reset the phone

Hi, This issues may be caused by a hardware problem.
To troubleshoot this issue, reinstall device software application. If the issue is not resolved, contact the wireless service provider for additional assistance.
You can also do hardreset before you contact service provider
1) Remove the battery cover from the back of the BlackBerry smartphone.
2) Remove the battery, and then reinsert it after a few seconds.
3) Replace the battery cover.I hope thi sinformation will help you

Oct 09, 2009 | RIM BlackBerry Pearl 8100

1 Answer

The hourglass on my blackberry pearl stays won't boot

I would download the latest Blackberry OS from and install it via the Desktop Manager. You can get the latest OS from this URL:

You can find the model by removing the battery and it should be on a sticker.

Mar 15, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Pearl 8110 gone wacky

Contact your phone provider to see if it can be rebooted on thier end. It could be the battery.

Dec 25, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry Pearl

There should be an ICON on the menu to turn wireless on, Other wise under the manage connections icon, you must place a tick in the network box.

Also try pulling out the battery while the device is on. then put back in.

Jun 04, 2008 | RIM BlackBerry Pearl 8100

Not finding what you are looking for?
RIM BlackBerry 7250 Logo

59 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM Computers & Internet Experts

Andrew Wright

Level 2 Expert

117 Answers


Level 2 Expert

173 Answers


Level 3 Expert

291 Answers

Are you a RIM Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides