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Re: CF910- How do I get rid of a P2 NG
Its not a major problem.its only because of the waste ink collected in your printer have now started spreading in the printer printing area.this type of problems occurs many times in all the printers.you just have to get it serviced.i dont know why the service technician you called have not done this.i think he was not having proper knowledge of your printer.just get it serviced from a proper service center.your printer is perfectly allright.100% ok.and also come in use to you for long time.just maintain it properly by regular servicing.when ever you receive such problems.
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Sounds like it might be a problem that can fixed by running the hardware maintenance utility.
If you are using a windows based computer that the printer program is loaded into, open your start menu and navigate to open "all programs", go to your printer on the list and choose the maintenance utility from the pullout menu. Once open, select one at a time all of the cleaning and maintenance procedures. You'll need to stay at your computer to follow the prompted instructions for each. If in the instance that you do not have those components of the software you can download and install them from here;
This sounds like the nozzles are clogged. The chances are that you are using aftermarket or refilled cartridges and the ink is not up to manufacturer specifications. The easiest solutiion is to insert new OEM cartridges, run the cleaning utility at least 3x, the alignmnet process and a test page. If the nozzles were clogged they should be cleared by this procedure.
Be careful with aftermarket inks. If you can, take the cartridges back to the vendor and get replacements or a refund.
Let me know if this procedure clears the problem.
Do the streaks appear when you use the contact glass or just when you use the Automatic feeder? If both, then you need to replace either the (drum unit) or the fuser roller(s). If it just happens through the auto feeder, then lift up the "feed-in section" (left side) and clean the narrow scanner glass.
When printing a photo make sure that your quality is set on best and not normal.
Also check the ink level on your colour and black cartridges and make sure it is sufficient.
Last but not least if you are using remanufactured or refilled cartridges this is a common problem. The cartridges are not made for the printer or they have been refilled and they now have blocked printheads and the ink is doing interesting things. If you buy a real hp cartridge and it should clear the issue up.