Not positive what that is, but if the case is locked, you're screwed. If not, take the lid off and look for a coin cell type battery. Remove it and look for a 3 pin jumper which says nrm and clr. Move jumper to clr for 30 sec and put it back. I apologize if I'm steering you in the wrong direction. I do not know of this shield, but the manual should tell you. You tell me the model and I'll send you the manual.
It may have hardware problem inside due to bad caps.
Basic LCD monitor and TV troubleshooting guide:
http://www.fixya.com/support/r6150077-basic_lcd_monitors_troubleshooting
http://www.fixya.com/support/r5093881-lcd_flat_panel_tv_troubleshooting_guide
Failed TV and Monitors: http://s807.photobucket.com/albums/yy352/budm/
Learn about bad caps: http://en.wikipedia.org/wiki/Capacitor_plague
Capacitors kit: http://lcdalternatives.auctivacommerce.com/ he can make you a set of caps for you.
Or www.digikey.com just make sure to use caps with low ESR, 105c, high ripple current, long life rating such as PANASONIC FM or FC series.
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