Question about HP Pavilion dv9000z Notebook
No monitor or external monitor. i have been told the monitor is blown and i have been told the laptop harddrive is shot. there are three lights in the bottom left corner of keyboard. when i power the laptop up the third light (harddrive light???) will not stay on however the other two will. the sdcard light stays on the whole time so i know the laptop powers up but i can't get the monitor to turn on. what to do??
I sent mine in to HP for repair for the same issue and it was returned over 9 days later unrepaired. HP said they found evidence of spillage and it would cost me $700.00 for the repair even though the hardware problem was due to a faulty part. The customer service manager admitted that it was a problem of theirs but because they were able to find evidence of spillage they would not honor the replacement program warranty. My laptop is just over one year old.
Posted on Nov 07, 2008
First of all, this indicates that there is Hardware failure with your Notebook.
Try these simple steps :
1. Disconnect the AC Adapter.
2. Remove the Battery.
Note : Please see that there are no external devices or cables connected to the Notebook.
3. Hold the Power button down for 30 seconds to 1 minute.
4. Reconnect the AC adapter and do NOT connect the battery now.
5. Turn on the Notebook power.
Unfortunately, if the issue is unsloved, you can get the Notebook repaired by HP if it is purchased in US and even if it is out of warranty since this issue is covered only for few issues like Startup, Wireless etc and should be installed with AMD Processors.
The detailed description of the issue is addressed in the link below :
Find the Product Number of the Notebook which should be printed on a sticker pasted at the bottom of the Notebook indicated by P/n and try finding them from the link below :
If the product Number of your Notebook is listed, you need to contact HP Chat Support and provide the Notebook details like the Serial Number, Product Number and request for the free service offered by HP for the Notebooks purchased in US and which are listed in the link provided above.
Your Notebook should be returned within 7 to 9 Business days once it is sent for repairs.
Hope this helps...
Posted on Aug 20, 2008
The Black Screen of death...
you gotta replace your mobo(200$), or reflow the gpu(20$)
Posted on Mar 08, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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