Question about HP Pavilion dv9000z Notebook

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Hp dv9000 monitor issues

No monitor or external monitor. i have been told the monitor is blown and i have been told the laptop harddrive is shot. there are three lights in the bottom left corner of keyboard. when i power the laptop up the third light (harddrive light???) will not stay on however the other two will. the sdcard light stays on the whole time so i know the laptop powers up but i can't get the monitor to turn on. what to do??

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  • RiZzY04 Aug 17, 2008

    when i powerup my dv9000, my monitors light seems to blowout instantly. The computer and the monitor itself remains on, but you can not see a thing, besides the power and other touch buttons.


    If you have a solution please contact me: rizzyervin@gmail.com


  • jruss71 Feb 23, 2009

    display does nothing, not even after the battery / AC power removal / install, and the F10 trick. HP said it is covered and is fixing it.

    joe

  • Anonymous Feb 24, 2009

    I have the same problems with my friends laptop. turns on and display is completely dead. THe notebook keeps turning on and off repeatly..

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3 Answers

I sent mine in to HP for repair for the same issue and it was returned over 9 days later unrepaired. HP said they found evidence of spillage and it would cost me $700.00 for the repair even though the hardware problem was due to a faulty part. The customer service manager admitted that it was a problem of theirs but because they were able to find evidence of spillage they would not honor the replacement program warranty. My laptop is just over one year old.

Posted on Nov 07, 2008

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First of all, this indicates that there is Hardware failure with your Notebook.

Try these simple steps :


1. Disconnect the AC Adapter.
2. Remove the Battery.
Note : Please see that there are no external devices or cables connected to the Notebook.
3. Hold the Power button down for 30 seconds to 1 minute.
4. Reconnect the AC adapter and do NOT connect the battery now.
5. Turn on the Notebook power.

Unfortunately, if the issue is unsloved, you can get the Notebook repaired by HP if it is purchased in US and even if it is out of warranty since this issue is covered only for few issues like Startup, Wireless etc and should be installed with AMD Processors.

The detailed description of the issue is addressed in the link below :

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01087277&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN


Find the Product Number of the Notebook which should be printed on a sticker pasted at the bottom of the Notebook indicated by P/n and try finding them from the link below :

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c01300427&dlc=en

If the product Number of your Notebook is listed, you need to contact HP Chat Support and provide the Notebook details like the Serial Number, Product Number and request for the free service offered by HP for the Notebooks purchased in US and which are listed in the link provided above.

Your Notebook should be returned within 7 to 9 Business days once it is sent for repairs.

Hope this helps...

Posted on Aug 20, 2008

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The Black Screen of death...

you gotta replace your mobo(200$), or reflow the gpu(20$)

Posted on Mar 08, 2010

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