Question about Logitech Quickcam Chat Webcam

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My logitech webcam chat has no sond!!!!!!!!!! before when i recorded videos i had sound played when i recorded, and my mic works i tried it on another program and it works.

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  • Anonymous Aug 15, 2008

    the audio does not work

  • surila Dec 11, 2008

    how the web cam is used?

  • ARCADIO GALINDEZ Jan 23, 2009

    MY LOGITECH QUICKCAM CONNET FOR SKYPE HAS NO SOUND.

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  • 818 Answers

The information in this article applies to the following 3rd party software
MSN Messenger 6.x
MSN Messenger 7.x
Window Live Messenger 8.5


The information in this article applies the following platforms
Windows 98
Windows ME
Windows 2000
Windows XP
Windows Vista
Note: The information in this article is not product specific. For details regarding camera driver and operating system support please see article 3428
Step 1: Getting Started
Before we begin setting up the sound in MSN or Windows Live Messenger, ensure the following is complete:

  • Connect your camera and verify that it is working properly
  • If using headphones, verify that your device is connected and functioning
  • If using speakers, verify that they are functioning properly
  • If using a headset, verify that both the headphone and microphone are connected and working properly.


Step 2: Executing the audio and video setup procedure within the messenger application
This procedure will allow you to assign an audio input and audio output device, as well as assigning the video device of your choice to work with the messenger application. The following example uses Windows Live Messenger 8.5 however, the same procedure can be used for earlier versions of MSN Messenger 6.x and above. MSN Messenger users please skip directly to step 4 below.
Note to Windows Live Messenger users: There are multiple ways to execute the following steps depending on being signed in vs signed out of the messenger application, and which version of Windows Live Messenger is being used. To avoid confusion, please execute the following steps while signed out. We also recommend updating to the latest version of Windows Live Messenger.
1. Sign out of your account.
2. Launch the messenger application (make sure you are not signed in to your account).
3. Locate and click the "Help" drop down button towards the top right corner and select "Show the menu bar"
my logitech webcam chat has no sond - 16480.gif 4. Now click the "Tools" option in the menu bar and select the “Audio and Video Setup” option.

16481.gif
5. Click “Next to begin the setup processmy logitech webcam chat has no sond - 3172_msnad02.jpgc="http://i.fixya.net/uploads/images/3172_msnad02.jpg" alt="3172_msnad02.jpg" class="h_mi" />

6. In the “Speaker Setup” window, select the output device you would like to use with the messenger application. This step is specific to speakers or headphones. If your speakers or headphones are USB devices and connected to your computer, select the device by using the drop down menu provided. If your speakers or headphones are connected to your soundcard, the device listed will be the make or model of your soundcard device.
You can also set the desired volume level and click “Play Sound” for an audio sample. Click "Next" once you are comfomy logitech webcam chat has no sond - 3172_msnad03.jpgyour selected options.
3172_msnad03.jpg


7. In the “Microphone Setup&rdqumy logitech webcam chat has no sond - 3172_msnad04.jpgt your desired input device from the drop down menu provided.
3172_msnad04.jpg This selection will be specific to a microphone connected to your computer. If your Logitech video camera has a built-in microphone, this option will be presented as “Logitech Mic” with your camera model name in parentheses as shown above.
If you have an external USB microphone or headset device connected to your computer that hosts a microphone, select the devices name or model number in the drop down menu. If your external microphone or headset is connected to your soundcard, the device listed will be the make or model of your soundcard device. Once your device is selected, adjust the microphone volume level to your preference and click next.
Note: The microphone volume level may need to be tested in order to find a comfortable volume level. As a starting point, try setting the level midway and adjust when necessary by re-executing this procedure.

8. In the “Webcam Setup” window, select the video device you would like to use with messenger application. Once selected, you should see a display sample in the window provided. You can also click the “Options” buttonmy logitech webcam chat has no sond - 3172_msnad05.jpgspecific adjustments. Once completed, click the “Finish” button to apply your changes.
3172_msnad05.jpg

Once you have completed this process, the messenger application should now be configured to the correct audio input (microphone), audio output (speakers or headphones), and video device (webcam) to use when engaging in an audio and or video conversation.
my logitech webcam chat has no sond - trnsp.gif
his article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. trnsp.gif Answer This article applies to the following cameras:
All Logitech USB Webcams
This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
Skype™ 3.6 or above

To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcamy logitech webcam chat has no sond - 16439.jpgnality is verified, please close the QuickCam application and follow the steps below.
  1. Launch Skype™ and click on "Tools" amy logitech webcam chat has no sond - 16440.jpgn the figure below
    16439.jpg
    Fig 1

  2. When you click on "Tools" you will see a drop down list
    16440.jpg
    Fig 2

    Click on "Options" at the bottom of the drop-down list
    16441.jpg
    Fig 3

  3. A new screen appears. Click on the left side of the pane under "Video Settings"
    16442.jpg
    Fig 4

  4. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button. my logitech webcam chat has no sond - 16445.jpg16443.jpg
    Fig 5

  5. Click on "Tools" as shown in Fmy logitech webcam chat has no sond - 16446.jpget your Logitech Audio setup.
    16444.jpg
    Fig 6

    When you click on "Tools" you will see a drop down list
    16445.jpg
    Fig 7my logitech webcam chat has no sond - 16448.jpg
  6. At the very bottom of the drop down list, please click on "Options"
    16446.jpg
    Fig 8

  7. When you click on "Options" you will see my logitech webcam chat has no sond - 16449.jpgeen
    16447.jpg
    Fig 9

  8. On this new screen click on the left side of the pane under "Audio Settings"
    16448.jpg
    Fig 10

  9. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    16449.jpg
    Fig 11

  10. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

Posted on Aug 11, 2008

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Related Questions:

2 Answers

People cannot hear me


If your webcam has a built in mic make it the default mic

XP
Control Panel (Classic View)

Plug in your webcam

Open 'Sounds and Audio Devices' folder and click on the Audio tab - make your webcam mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer

Vista

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure your webcam to the chat program

Aug 22, 2010 | Logitech Webcam

1 Answer

My sound on the webcam is not working


Make sure the webcam mic is set as default
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer and configure to your chat program

Jul 16, 2010 | Logitech Webcam

1 Answer

No sound


You may have a laptop with a built in mic or headphones with built in mic and webcam with built in mic
You need to set your webcam mic as default
Vista
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Configure to your chat program

May 23, 2010 | Logitech QuickCam Deluxe for Notebooks

1 Answer

Mic not working


The cause of a Web Cam's microphone to stop working can be either a hardware issue or a result from incorrect configurations.
Recommendations:
Determine whether it is a hardware problem by testing the microphone in Sound Recorder.

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
We also recommend using the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.
Additional Information:
Multimedia keyboards that have the ability to control your computer volume may have software that can interfere with your webcamera's sound. If you have a Multimedia keyboard with volume control, the keyboard's software may need to be uninstalled in order for the camera's microphone to work properly in Windows.


Please see these related articles as well:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=8527

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=8526

Nov 05, 2008 | Logitech QuickCam Communicate Deluxe...

1 Answer

Feed realtime audio and vdeo from webcam back to laptop.


Normal 0 Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone.
Click OK and it should work.
Hope this helps. Bud

Sep 17, 2008 | Labtec Webcam Pro

1 Answer

Feed realtime audio and vdeo from webcam back to laptop.


to avoid short time agravation just put a inexpensive baby monitor i the room for the sound and use computer for video ... or get xn10 equipment ...

Sep 08, 2008 | Logitech Webcam

1 Answer

Audio on Webcam is distorted - seems to be recording at a slower speed and palying back at normal spped


as a workaround you can use the headset, you just need to configure your messenger again to use the sound from the mic input instead from the webcam.


May 28, 2008 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Logitech Quickcam Chat - No audio


Try testing it, last time I checked skype has a test section, its hard to find, but its there. You just talk into the mic and skype records it. Then play back.

It is possible the mic isn't working.

Before you consider taking it back, make sure you follow the instructions to the letter.

Dec 25, 2007 | Logitech Quickcam Chat Webcam

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