You could try reset it: http://www.freerepairguide.com/how-to-hard-reset-palm-pixi.html
The only way I'm aware of to do any form of "Hard reset" with these phones is via their website, follow these instructions.
On your computer, go to palm.com/support
Enter your Palm profile email address and password.
Click Wipe Device to remotely reset your phone.
Afterr the full erase, turn on your phone and sign in to your existing Palm profile-do not create a new profile! Any data that has been backed up to your profile, including third-party applications, is restored to your phone. Information from online accounts you synchronize with-such as Google or Microsoft Exchange ActiveSync-is restored to your phone also.
SOURCE: I just bought a used
kb.palm.com/wps/portal/kb/.../pixi/pixi/.../72738_en.html - try to go to this web site
SOURCE: where do i put my sim card in a palm pixi plus from verizon?
verizon phones do not use sim cards
SOURCE: facory reset for palm pixie
If you want to clear all data off your Palm Pixi and begin again with factory defaults, you can perform a hard reset on the smartphone.
1. Open Device Info.
2. Tap Reset Options.
3. Tap Full Erase two times.
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