Question about Western Digital Caviar SE 120 GB Hard Drive

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External 120GB passport read failure

When i plug in the hard drive, it [powers up but my computer doesn't recognize it all the time. When it does, i cannot read the data off of it and when i go to properties, it says that i have 0 bytes free and 0 bytes used. I cannot defrag it or format it b/c it says that i cannot do these tasks to this item. What other suggestions do you have. Thank you for your time.

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I have the same problem - I did get to access the files one time, but not now.

I haven't tried all of these, but did try a couple (that was how I was able to access the data temporarily) - try a different USB slot in your computer, try a different USB cable, and/or try a plugging it into a different computer.

I think I have all of my info backed up, but not absolutely sure.

Good luck


Posted on Aug 11, 2008

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Posted on Jan 02, 2017

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When you first put in your External hard drive to your computer, did it ask you if you wanted to use as a sort of passport or did it not give you any options at all like Usb flash drive. you should not have any special program on for the External hard drive. It should just be set up to store data and nothing else. I had a similar dilemma with a WD passport. When i put it on my 360 it did not work. then i just made the drive like a plain storage device and the xbox could read and play my files.

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Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

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My WD external hard drive does not stay recognized on my computer. When I first plug it in it makes the ding/beep noise and shows up on "my computer" but after a few seconds it makes the ding/beep noise...


Try the hard drive on another computer to see if it is the external or a laptop interface problem. There are EIDE/SATA to usb adapters that you can connect a hard drive to that the computer will then read as an external hard drive. The problem with external HDDs is the usb interface built into them, these are mounted on controller cards and that is ususally where the failure occurs.

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Thanx

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My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


I had the same issue. Its not a power issue because it shows up in device manager. Heres what I did.

Right-click on my computer and click Manage>Disk Management

Your drive should show up there. Right-click on it. If explore is not grayed out, assign a drive letter to it and you should then be bale to see it in my computer.

In my case explore was grayed out. I had to click on the option to format the drive. After re-formatting the passport explore was available. I then assigned a drive letter to it and I have access again.

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1 Answer

My computor switches off the moment i plug in the wd passport.


Probably a power issue. Your new computer has less extra power capacity and the external drive is pulling from the USB port power.

What you need is a USB hub with an AC adapter that powers the hub and any devices that are connected to it from the external AC power adapter and NOT from the USB bus. In other words look for an external power adapter that plugs into the wall as well as into the USB port. Don't get a recharger for an iPOD as that will not do you any good. And don't get a hub that says "powered" or "external power" that does not have an AC power adapter because it is still sucking power off of the USB port.

Try shopping for a D-Link DUB-H4 High Speed USB 2.0 4-Port Hub. It is a good choice if you are not going to plug any USB 1.1 devices into it. Read the reviews for any device you choose.

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My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


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My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


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can you give more details
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