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I have a hp offfice jet pro k5400 and the ky ink light is flashing do i need to replace it ?? or it is not filtered by the other inks

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  • cherrywoo577 Aug 11, 2008

    what do you mean always buy a new one? We bought this printer less than a year ago, and I can't believe they last that little. I'm there has to be a better solution.

  • jpswish May 05, 2009

    I have had the same problem with 2 K5400 printers that are heavy use and so I've seen no solution other than buy almost as many printheads as ink cartridges. Previously i bought some used Business inkjet 2250s, and new 2300 and 2800 printers and they would go through quite a few ink cartridges before the printhead had to be replaced and the K5400 looked like the 8.5X11 replacement but I have went through 4 $65 printheads in just over 2 months with one printer... Anyone have a solution for the KY printhead error?

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Always buy a new one. If not you will have to buy a new printer sooner.

Posted on Aug 11, 2008

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I cannot locate HP Solution Center on my computer in order to ask a question about why my ink jet is not lasting very long.


Hi Carolyn,

The HP Solution Center is a program on your computer that provides a single place where you can control your printer and also receive help on common problems. As part of your HP printer's installation, the Solution Center should have an icon on your desktop which looks like a blue ball with "HP" in white letters inside.

If you do not have one, then you can create one. Using Windows Explorer (Windows Key > E), find the following file on your computer.

C:\Program Files\HP\Digital Imaging\bin\hpqdirec.exe"

Then right-click on it and select "Send To: Desktop". You should now have an icon on your desktop for the HP Solution Center.

For why your ink is not lasting very long, this could be many things. But one way you can reduce your ink consumption is by making sure that your are printing in DRAFT mode and BLACK&WHITE for your normal every day printing. You should only use COLOR and NORMAL/BEST selections when printing photos or professional documents.

In addition to these printer settings, please realize that the ink cartridges that were shipped with your printer usually have a low volume of ink so that you have to purchase new ones. When buying new ones, try to find cartridges that advertise "large capacity" because they have more ink and are a better value.

Good luck with your problem. If you found my solution helpful, I would appreciate the feedback.

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