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I am having same trouble. I contacted Navman NSW and went through all the settings without result. It was suggested that the problem could be the external antenna, if not a fault in the machine. I have seen an after market antenna for about $19 so I might try that. It does seem as though the antenna is not talking to the Tracker.
I have bought a boat with a Navman Tracker 5600 and I want to buy a C-Map card for it for my region, I have been told I need "the old black type" but no one can tell me what the card or type of card is called. I also need to find out where I can purchase onr from. Thanks to anyone that can help in anticipation, regards Trev T