Question about Avaya 5400 Series 5410 Phone
The Avaya 5410 was used by some one before on my office and then the phone been reassigned to me. The VM light was on by then. The phone asked me to setup the VM process and I did checked my initial messages and deleted all the messages and to my surprise the VM light was still on. Is there any fix to reset the VM light to make it work propertly. Any input appreciated.
This is what fixed this issue to me:
1. I added the buttons "next", "msg-retr" and "delete-msg"
2. On the IP Phone, press "msg-retr", "next" and then "delete-msg"
3. Do it for every single message to turn off the light
Cheers from Brasil! =)
Posted on Jan 17, 2013
This is caused by the Ring Back when Free feature.
Posted on Aug 25, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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