Question about HP Photosmart 8250 InkJet Printer

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Ink cartridge problem

The magenta ink cartridge needed to be replaced since it was out of ink. I went to office depot and purchased another cartridge to replace the empty one, and when i put the new cartridge in, the screen says "ink cartridge problem, the following ink cartridge must be replaced, refer to printer documentation".

does this mean the new cartridge is defective?

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Maybe it have the ink level chip which can be resetted by removing the cartridge and oning and offing the printer for 5 times within 10 minutes coz it saves data of a cartridge upto 5 use before only.. and 6th time insert it.

Posted on Sep 11, 2010

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