Question about Philips DVP3350 DVD Player

1 Answer

I purchased Philips DVD player 3356 a few months ago. Unfortunately it is the 7th month since my purchase and warranty lasts only for 6 months. I wonder why such products are so pathetically designed just to malfunction after the warranty period. Anyway my problem is that whenever I play a DVD movie or a movie through USB, after 5 mins or so the player completely turns off (As if the power is off). I cannot turn it back on through remote. To bringturn it back on I have to the switch off, wait for 2 mins and they turn it on. However it again turns off after 3-5 mins of play. Don't know why.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • Philips Master
  • 29,661 Answers

Most Philips products have at least a 1year warranty period. Contact Philips.

Posted on Apr 19, 2017

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: PHILIPS GOGEAR 6GB

The same thing happened to me. I contacted Philips and they sent me this solution, which worked for me. Question My GoGear has no power/no display even connected to the power supply with the AC adapter. What should I do? Answer Do a soft reset by pressing and holding the Power On/OFF button and the volume + key for a couple of seconds. Then connect your GoGear to a power outlet with the AC Adapter to charge the player again for around 30 minutes. Try turning the unit back on and see if the display appears. If the display is able to come on again, keep the player connected for another 3-4 hours until it is fully charged before use, else contact our Customer Care Center for assistance.

Posted on Sep 14, 2006

  • 1 Answer

SOURCE: no sound thru dvd player, but fine for tv and vcr

Just had the same problem and it is fixed for me. With NO DISC in the player go to the System Menu. Next Navigate to Preferences on the top of the screen.

You will set an option titled "Default". Select that and it seems to reset the player to default settings and fixes the sound.|

Posted on Jan 16, 2008

  • 1 Answer

SOURCE: DVP642/37 Power light flashing constantly.....won't power on

This origional post has been up since June 2006. The answer(s) about the 1000mf capacitor are right on target and has helped people even up to today (Aug. 26, 2008). It worked for me and the following might help others.

First find the power supply board. It is the one with the power cord attached to one end (make sure you unplug all power first!). This power supply has about nine minature electrolytic capacitors in the output of the supply. There is a large electrolytic near the input (elecrtical cord). Disregard this one and go to the other end of the board. The 1000mf, 10volt component you are looking for is near the middle of the 9 or so capacitors on this end. It will probably be the largest in this group (because it has the highest electrolytic value of the group) and the board surface will have an I.D. number of C316 adjacent to it.

DO NOT ASSUME THAT THE CAPACITOR WILL HAVE ANY SIGN OF A BULDGE, DISCOLORATION, OR ANYTHING THAT WOULD IDENTIFY IT AS A FAILURE! In my case the replacement solved the problem but there was absolutely no signs on, or around the capacitor. After replacing it, I checked the old capacitor with a (ANALOG) multimeter. The test showed leakage across the capacitor. In other words it was still working but had a high resistance path through the capacitor. This is exactly what I expected because when I checked the output voltage of the supply to the other 2 boards, voltage was present but was reading about 1/2 of what it was supposed to. The markings on the front (output) edge of the board indicate a -24 volts between ground (pin 4) and pin 3. Mine was reading approximately -12 to -13 volts.

I hope this will help others. As a matter of interest, this is an electrolytic capacitor and you should notice that the component taken out is marked negative ( - ) near one lead. Be certain to install the new one with the negative lead in the same manner! Also, any replacement you might find with a higher voltage rating should be at least 16 volts but a 200 or 1000 volt rating will work fine. Although, the higher the rating, the larger it will physically be. You probably would not be able to physically install anything over 50volt rating. The 35volt rating seems to be very available and a very good choice. With regard to microfarad (mf) value, 1000mf are very common but a 1200mf to 1500mf in a power supply circuit will work fine. Do not use anything less than 1000mf. Hope this helps others. This is going to contiue for this Phillips product until they all die.

Posted on Aug 26, 2008

  • 1 Answer

SOURCE: magnavox dv200mw8 disc error

I have the same problem, sometimes it works sometimes does, i have tested dvd always work on other dvd player, i am not happy with magnavox. ron

Posted on Sep 04, 2008

  • 3 Answers

SOURCE: DVP642/37 Power light flashing constantly.....won't power on

Hi Everyone.

I had a more extreme version of this problem, and I hope my fix will help those who had no luck changing the capacitor. The player I worked on had a dimly lit power LED and nothing else. The troublesome C316 that you guys diagnosed was in fact bulging upon inspection. However, I wasn't so lucky. After replacing C316 with a 20000uF 35 Volt I still had no life. Using a Scope and my gut knowledge of fixing literally thousands of switching supplys, I found that Q303, Q304, and Q305 were not oscillating and driving the transformer. I thought Phillips was marginal on the C316's ratings, these transistors are only rated a 600 mw at 150 volts. With C316 leaking so bad, it blew them. I should say, my Cap was really bulging on the stress cracks at the top.

Anyway, this fix gives you a better supply that will charge the bigger and better cap you choose. Q304 and Q305 are 2N5551's. Basic NPN General purpose transistors. I replaced them with TIP41's. Q303 is the PNP compliment of the Oscillator so I used a TIP42. Just be careful with the leads if you need to do this fix. Looking at flat side of the original transistors, the leads are Emitter, Base, Collector. The TIP transistors facing you, heat sink away from you, are Base Collector Emitter. So you have to do some fancy lead bending to fit them in. They will fit, and they do hold their peak-to-peak voltage really stiff when motor operations are being performed (like loading or ejecting a disc).

This was another problem I have seen with this unit in the past. The power supply would cave in under the load of the disc tray opening or closing. Probably because C316 was leaking and I didn't know it.

Anyway, this version of the fix is for extreme cases and it will save you some trouble since I could not find a schematic easily.

Here is another tip: For those who don't have a supply of electrolytic caps lying around, you will find something that will work in an old PC power supply. I always keep these boards in my scrap box for these situations. Just Use a Cap that has a greater voltage and capacitance than the old one. And of course, the same lead configuration helps. Use a big "Hog" soldering iron to heat the solder and gently pull out the one you want.

Good Luck

jplandry@hughes.net for Electro-Lab Corp.

Posted on Sep 13, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Philips portable 9"DVD player


Sounds like the headphone socket is faulty. I would get it repaired under warranty.

Jul 18, 2017 | Philips PD9030 9" LCD Portable DVD Player...

1 Answer

Hi.I.purchased.a.dell.inspiron.1545.laptop.6.months.ago.Unfortunately.the.spacebar.has.ceased.working.It.is.under.warranty,however,due.to.living.in.tasmania.I.am.unable.to.take.it.to.a.dell.servicer.in.per...


If you purchased it new, you should be able to get the keyboard replaced under warranty. Dell's come with a minimum 1-year warranty. Give them a call and tell them the issue with the spacebar.

Dec 20, 2010 | Dell Inspiron 1545 Notebook

1 Answer

I want to knwo when is the warranty end for the DVD player serial No LL010614026339


Philips' policy on that product has a 90 day limited warranty from the date of purchase. Don't bother calling them if you bought it more than 3 months ago. Best of luck with your issue.
+++++Remember to leave feedback to help keep this site free+++++

Sep 02, 2009 | Philips DVP5140 DVD Player

1 Answer

Has Sound but no picture


Unfortunately, 2% to 4% of consumer electronics are either defective on the store shelf (I got my TV home, plugged it in, and it wouldn't turn on) or they develop a defect during the warranty period or shortly thereafter. So, even though you just bought the unit two months ago, if you have sound but no picture, the unit needs to be repaired or exchanged.

As long as you have the receipt, you should still be in warranty since the shortest warranty for name brand electronics is 90 days from the date of purchase. Contact the manufacturer to obtain the warranty procedure. This will likely involve you sending the unit back to them at your expense and they will send you a repaired, refurbished, or new player.


If you feel this solution doesn't deserve a good rating, please let me know why so that I may assist you better. If there is anything more I can do to help, I will!

Jan 19, 2009 | TruTech PVS12701 Portable DVD Player

1 Answer

Rca vcr / dvd just stopped working


If the unit is only a few months old, it should still be under warranty. Return it to the place of purchase or at least call there to find out where to send it.

Dan

Sep 09, 2008 | RCA DRC8295N DVD Recorder/VCR

2 Answers

6 months old. Now no water will fill drum! Works as normal but no water!


Hurlewan Your washer is still under manufacturer's warranty which is one full year. If it has Kenmore's name on it you do not need proof of purchase. The only thing you need is your mother-in-law's home phone number at time of purchase because Sears keeps all their records based on phone numbers. Good luck, Gendos post back....

Jun 27, 2007 | Kenmore 43142 Front Load Washer

Not finding what you are looking for?
Philips DVP3350 DVD Player Logo

Related Topics:

43 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Televison & Video Experts

The Knight
The Knight

Level 3 Expert

76046 Answers

matt martin
matt martin

Level 3 Expert

1255 Answers

Steve Allison
Steve Allison

Level 3 Expert

5569 Answers

Are you a Philips Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...