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We are in a two year-old home with a Tappan A-C/heating unit (A/C heat pump/w. electric boost). Within 6 months of moving into this new home, we began having problems with the unit. It has failed repeatedly, both as a heater and, especially, when in AC mode. In the past two months alone, it has tripped the (30A-220V) breaker supplying the unit at least once a day almost every day! (I even replaced the breaker at the installer / service provider's request on the possibility that the breaker had been "weakened" by its repeated tripping; it tripped again later that same day)! The compressor makes loud and mysterious noises repeatedly on both startup and shutdown. The serviceman added what he calls a "hard start" switch; if anything, the situation has gotten worse since then. The unit also suffered from slow leaks (recently - hopefully! - corrected, requiring numerous calls to replenish the refrigerant. I am now at wit's end: to me, it is becoming more apparent by the day, that SOMETHING is basically wrong with the compressor, and it needs to be replaced. The serviceman, on the other hand, keeps insisting that, no, that's not the problem. YOU tell ME. I need something done PRONTO. This time of year in SC, the house rapidly rises in temperature once the unit goes out, and frankly, both my wife and I are tired of having what amounts to a manually operated A/C system. The unit was installed by Piedmont heating and AC, proprieter David Gaskins, his Cell phone # is (704)400-0501. My home phone is (803)675-4441. My address is 1207 Canvasback Duck Drive, Clover, SC 29710. E mail at tblomstrom@carolina.rr.com HELP PLEASE!! Tom Blomstrom

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I haven't, as yet, "solved" the problem; rather I have sent it back to the guy who installed my A/C in , let's say, rather "emphatic" language.
Frankly, when I got into your site, I THOUGHT I was actually communicating directly with Tappan, the unit's manufacturer. Asx I've already spilled many a bloody tear trying to get the problem resolved, I wasn't about to PAY for advice. End of story.
TPB

Posted on Aug 12, 2008

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