I had this problem and it ended up being the grinder. i called to get support from the parent company and they sent me instructions that explained how to adjust the grinder. the instructions included pictures as an aid also. ultimately, it was a simple fix that took, perhaps, 30 mins or so. give that a try also.
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An espresso should take 25 seconds to dispense, long coffee takes longer unless you pour an espresso into 1/2 cup of hot water (or the other way round). It could be the grind is too fine hence extraction is proving difficult. Try making the grinder setting to more coarse. More info in link
The Magic Comfort Plus machine has a selection for the temp through the menu for the three sizes of coffees buttons. Using the menu button, scroll through until you come to temp section, then select the coffee size button and and change the temp, example-- Select maximum. Press the menu button to set it.
If that does not help, when a machine gets full of calcium (needs descaling) that also will lower the temp. You might have to descale it three-four times.
And remember, when you descale, run the solution through the steam/hot water wand and also the espresso/coffee dispensing nozzle. Only doing it through the steam wand (like the manual says) will only do 1/2 of the machines water sections!!! I usually run 1 cup of solution through the steam wand and 3-4 cups through the espresso dispenser.
www.partsguru.com look to the left for Saeco Home Models, select that, then go the model you have and download the manual.
On a magic comfort it has two settings for adjusting the espresso shot besides the amount of the shot. .
On a magic comfort plus, you can adjust the grind size, the amount used for the shot, preinfusion (a short shot of hot water on the grinds before the unit passes all the water through the puck (coffee grinds), temperature and amount of water for shot
Also, when setting the strength on this machine, don't use a full grind amount as it can jam the machine. use a setting of 6 or 7 max for strong shots, not the 8 or 9 setting!!!
I have had this problem with our coffee machine as well some how the machine has sucked air into the system and needs to get it out.
To ventilate the machine turn the dial on top of the 'magic comfort' sign (the one for the froth) and place a glass underneath. Keep the dial turned till the sign ventilate goes away then close the dial.