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I have a designated fax line with the machine hooked up to it but it still keeps answering the other phone calls that come in.

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If it is the same line but with a different number then you need to set up the number in the fax machine.

If it is supposed to be a different line there is a cross connection somwhere other wise how can it pick up the other calls???/

Posted on Aug 11, 2008

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1 Answer

I can't fax in our out...Don't know about set up


The fax phone line goes to LINE Port
Answering machine goes to TEL Port

Jun 19, 2009 | HP 1040 Plain Paper Inkjet Fax

11 Answers

Problem with the F/T setting.


leave these phones unused for one day and then use it and see.

leaving them unused will make everything get settled.

Jul 29, 2008 | Office Equipment & Supplies

Tip

A fax machine is just a big ol' telephone answering machine


There is no mystery, seriously. You send a fax exactly the same way as you make a phone call; instead of talking to a person, your fax machine talks to another fax machine. Clicks, squeals, buzz sounds.

If it says it's busy, well, it's busy
If it doesn't answer, it's not set to AUTO RECEIVE
If it says OFF HOOK another device is using YOUR phone line.
If you don't hear a dial tone when you press the HOOK or MONITOR key, the phone line is dead. Check the line with a regular phone.

If a dial tone sounds weird, it is a DIGITAL phone line. You need an ANALOG or regular phone line.

ALL FAX MACHINES ARE ANALOG DEVICES AND WILL NOT WORK RELIABLY ON A DIGITAL SYSTEM OR A COMPUTER....Magic Jack, Vonage, etc. are DIGITAL PHONE SYSTEMS. Don't believe what the Vendor tells you. They are for designed for VOICE GRADE PHONE CALLS ONLY.

The settings in your fax machine were designed by people who are a lot smarter and make more money than us. DON"T MESS WITH THE PARAMETERS.

It's all that SIMPLE !!

on Mar 09, 2010 | Office Equipment & Supplies

1 Answer

Why is my fax machine saying phone off hook when its really not. All tests passed except the fax line condition. It says its weak.


First thing to check is the condition of the phone line, if the machine has a handset make a phone call from the handset, is the line clear? Is there any static or Echos on the line?
Is the machine on a shared line with computers or an answering machine?
Call the Fax machine from a phone, is the line clear? did the machine generate its handshake burst? Did anything else try to answer the line?
Check the phone cable input, it should be going onto the LINE jack on the back of the machine.

Replace the phone line cable.
Remove the handsetn or at least unplug it.

Hope this is of some help.
ED

Apr 23, 2009 | Xerox WorkCentre Pro 555 Plain Paper Laser...

1 Answer

Not receiving faxes


make sure your answering machine is plugged in to the "EXT" jack on fax machine, and your main line plugged into "line". try setting fax rings to 1 or 2. set your answering machine to 4. your fax should intercept the call and if it hears the fax tone, will receive the fax. if it doesn't hear the fax tone, it should forward the call to your answering m/c.

hth,
razors

Jan 03, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Machine does not receive faxes


It the funky line DSL?
Fax machines are designed to be on a dedicated ANALOG phone line. Sorry

Oct 16, 2008 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Sending faxes


You can hook a fax to any standard phone line. That is what they are designed for. The only issue is if you share the fax with your telephone, you will need to set the machine up to receive the fax before you answer the phone.

Jun 13, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Weboughta 1040 fax machine. our phone system is bell canada. the answering system and call waiting will not work when fax is hooked up


Fax machines are designed to have their own dedicated analog phone line.

Any other condition is a **** shoot.

Apr 16, 2008 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Hooking up a fax machine on home telephone line


Well... the problem is that you are running two machines on one line. ONE of them has to take predominance. Both machines should have settings for "number of rings to answer at". It sounds like you currently have the fax set to less than the answering machine, so the fax picks up after two rings, while your answering machine might be set to more, which it never gets to, because the fax answered the call already(It doesn't matter if you answer the phone, or the fax picks up, once the line is open, the answering machine is taken out of the equation). Even if you set the answering machine to answer first, you're then taking the fax service out of the loop. I'm not sure how you're going to juggle that, since both types of machines each need control over the line to work properly. That's why we (business machine folk) always recommend a dedicated line for fax service.

Jan 23, 2007 | Canon FAXPHONE L170 Plain Paper Laser

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