Question about Dell Inkjet 720 Printer

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Cartridge slams Is there anywhere where I can go to see a schematic that would show how to attach the plastic strip?

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One end of the strip has an arrow and says "D-11". That is the left end of the strip. That is where the spring goes.

You begin by hanging the OTHER end of the strip first.
http://i34.tinypic.com/nlv7fc.jpg
It fits over a tab on the right hand endplate. If you look at the printer carriage, the back looks like an upraised hand holding something.

The strip threads thru the 'thumb' from right to left.
http://i36.tinypic.com/dqnqyx.jpg
The arrow should face down, which will make the "11" face upside down but the D will still look like a D.

On the left is where the spring goes. Here, there is a second tab which only locates the slot for the left side. It doesn't actually fasten the strip, it just passes thru the post. At first this confused me.
http://i33.tinypic.com/11qn8nn.jpg

Posted on Aug 15, 2008

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When I turn the printer on the ink cartridges slam to the right of the printer and won't move again.


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The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
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If you cannot repair the strip, please let us know so that we can assist you further.

Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer.

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The encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and try printing the self test. If it slams to the left again, the strip is not yet set correctly.
Please Note: Fixing the encoder strip is a delicate procedure.

Try to print any document.

If this failed then printer cannot be repaired, if the printer is under warranty then Lexmark will replace the printer else. I am sorry to say you need to purchase a new printer

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It sounds like this is the is the position indicator tape. There should be a small hole on both ends of it that fits over a small plastic tab on eich side of the printer. It normally needs to fit in a small **** on the back side of the print carriage.

With the printer turned off & preferably unplugged, gently slide the print carriage to the center of its range of motion. Ensure that this plastic strip is still attached on the opposite end and it feeds through the back of the print carriage. There should be a small tab to attach the free end to similar to what you see on the other end. The strip should be taut but not tight enough to stretch and it should not sag. Exactly where the attach vary somewhat depending on make and model, but they are all similar.

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X 1150


That's the "encoder strip" which tells helps the printer cartridges know where they are. It runs the length of the printer and runs through the cartridge carrier. There should be some places to attach it on either side of the printer, although you they may be difficult to reach without opening the printer by removing some screws.

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