When i was on digital cable my pip didnt work either. with sat, the box offers a pip feature. if you have basic cable or using an antanna the pip on your tv should work. maybe its just your cable or sat not allowing you to use that feature.
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the tuner is on the small signal board which is the large green board on the right when looking in the rear of the set. The tuner is encased in metal shields and is attached to that board most versions have two tuners soldered side by side.
Yes ,this set has built in tuner,located on the SSB board next to the Deflection board.
Bottom 2 chassis onthe right is the deflection and on the left is the ssb board and right behind ssb board is the AC power supply board.
You can ship these boards for repair if you are unable to Fix it yourself.
Retrevo.com For Manual
Encompass Parts might have service manual 1-800-638-3328
Pip has its own tuner, try getting a cable splitter to split the signal into the tv. If you have digital cable you may need a second cable box to do this. If your cable provider still sends an analog signal the splitter will work.
Without diagnosis I would bet on a tuner.. with PIP you have two tuners. However, check all your cables, with any electronic equipment, we always first start with the simple things and work upward toward more complex possibilities.