Question about HP LaserJet 1020 Printer

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Doesn't took A4 Page, page torns and come sometimes jammed

My HP Laserjet 1020 does not take A4 pages, sometimes the page is torn and comes out of the printer, Also the printer tells that the front door is open and the print catridge is open and the printing stops.

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Brother change the toner and give the printout hope this may solve

Posted on Sep 23, 2008

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LOCATION OF PRINTER SENSOR


Jams

Clearing jams

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove jams.
Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not pull jammed media against the direction of travel through the paper path to avoid damage
to the printer.

To prevent damage to the printer when clearing jams, including jams in the output bin, always open the
print-cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the
jam has been cleared. Opening the print-cartridge door and removing the print cartridge relieves tension
on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages
easier.

Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error
from the software and the printer control panel lights. See Control-panel lights (HP LaserJet 1010 series
printers) on page 102 or Control-panel lights (HP LaserJet 1020 printer) on page 106.

The following are some of the causes of media jams:

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The input trays are loaded improperly or are too full. See Loading media on page 25.

NOTE When you add new media, always remove all of the media from the input tray and
straighten the stack of new media. This helps prevent multiple sheets of media from feeding
through the printer at one time, reducing media jams.

The media does not meet HP specifications. See Media specifications on page 21.

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Typical media jam locations

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Print cartridge area: See Removing a jammed page on page 43.

Input tray area: If the page is still sticking out of the input tray, gently try to remove it from the input
tray without tearing the page. If you feel resistance, see Removing a jammed page on page 43.

Output path: If the page is sticking out of the output bin, see Removing a jammed page


NOTE There might be loose toner in the printer after a media jam. This toner clears up after
a few sheets are printed.

Removing a jammed page

Use the procedures in this section to remove a jam.

CAUTION Media jams might result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.


Partshere Troubleshooting

CAUTION To prevent damage to the printer when clearing jams, including jams in the output
bin, always open the print cartridge door and remove the print cartridge.

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print
cartridge with a sheet of paper.

NOTE The following illustrations show the HP LaserJet 1020 printer. The same procedure is
used to remove a jam in the HP LaserJet 1010 series printers.

1

Open the print cartridge door, and remove the print cartridge.

2

Grasp the middle edge of the side of the media that is most visible, and carefully pull it free from
the printer.

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not forcefully pull jammed media against the direction of travel through the paper path to
avoid damage to the printer.


3

When you have removed the jammed media, replace the print cartridge, and close the print cartridge
door.

After clearing a media jam, you might need to turn the printer off then on again.

NOTE When you add new media, remove all of the media from the input tray and straighten
the stack of new media.

Sep 25, 2011 | HP LaserJet 1020 Printer

2 Answers

PAPER JAM - HOW DO I REMOVE SHEET OF JAMMED PAPER


The 2600s have a door in the back that can be removed to gain access to any sheets that may have become jammed. The front panel opens in two stages, the second requiring a button press on the side to gain access. Using gentle pressure and left-to-right motions you can slowly pry the trapped page from the rollers (make sure the printer is off before you begin) Some amount of disassembly may be required if the page becomes torn, but refrain from using sharp objects to pry the paper free. If you are unable to find the jammed sheet, remove the paper drawer and check the feed rollers.

Nov 25, 2010 | HP Color LaserJet 2600n Printer

1 Answer

The Jam light is on, but no paper is there.I can't print. Please any suggestion?


There is a sensor between the rollers and something, most likely a torn piece of paper, is stuck there. Check the last page jammed to see if it was intact. Try passing a new page through the rollers manualy to clear.

Aug 19, 2009 | HP LaserJet P2015dn Printer

1 Answer

Dark band the length of the right side of the printed page


Hello sir; I suggest you go to replace a new cartridge, see what's happen.

Apr 07, 2009 | HP LaserJet 1020 Printer

1 Answer

Images of previous page remains on the new printed page


It is either a bad drum in the toner cartridge or toner on the fuser. Try changing out the toner. If the problem remains, you'll have to get a new fuser module.

Nov 29, 2008 | HP LaserJet 1020 Printer

1 Answer

Paper jam


Remove the toner, and try to gently pull out the paper jam.. If the page gets torn, or ripped, make sure you have all the pieces of the paper removed. Then re-start the printer. Print a test page to make sure the paper path is clear..

Nov 21, 2008 | HP LaserJet 4L Printer

1 Answer

HP 3015 prints torn edges and print command prints all the pages at once


if your printer is under waranty then get it to the service center.

Jan 03, 2008 | HP LaserJet 3015 All-In-One Printer

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