Question about Xerox Phaser 8400 Laser Printer

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Phaser 8200DP error 07,002.44:40280 Can you identify this fault for me and tell me how fixable it is?

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07,002.44:
PM_FAULT_PROCESS_MOTOR_STALL

Verify process motor operation with the Process Motor diagnostic test. Also exercise processes run with the process motor; transfix, drum maintenance and head tilt. This can be caused by the power control board. The process motor may have more than one task initiated. Reset all solenoids and the pressure roller prior to cycling power.

Posted on Jan 17, 2009

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There is a bulletin from Xerox that helps to troubleshoot and identify the error. If you provide me your e-mail address I will send it to you. Please e-mail me at sales@iteminc.com.

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Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

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1 Answer

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If not ....then you've got a bad Power Supply 650-4024-01

That's the most likely situation

Whit
Item, Inc

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1 Answer

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1 Answer

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Most likely problem is the electronics module.
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But what you are describing sounds like an electronics module issue.

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2 Answers

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I have the same problem. Xerox says they need to send someone out and can not tell me what this code means.

Prior to the error I have having light streaking on the page. Took everything apart and cleaned and it worked OK for 2 days then returned to streaks.

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