Question about Bugaboo Cameleon Jogger

5 Answers

Hi, my bugaboo is now 16 months old and recently the round white buttons on the side that lock the seat into three different positions got stuck instide, so the seat is not locked in any position, which makes the whole pram not usable. I have put some of the silicon spray on it, but this only improved the situation a little bit. Do I have to send it in for repair or is there an easy solution to this? Thanks for your help, Fran.

Posted by on

  • 2 more comments 
  • furacas Sep 09, 2008

    Hi, I live in Brazil, but I bought my bugaboo camaleon in NY, last year, march. It´s now 16 months old and recently the round white buttons on the side that lock the seat into three different positions got stuck instide, so the seat is not locked in any position, which makes the whole pram not usable. Do I have to send it in for repair or is there an easy solution to this? Thanks for your help, Ilka.

  • parenttobe Dec 08, 2008

    I have the same problem, the white button gets stuck inside.

  • uknous Jan 18, 2009

    Hi, I have the same problem sith the white bottons that fixes the seat in three different positions. We bought the Bugaboo Camaleon 25 month ago, so it is not on warrantie any more. What can we do?

  • Anonymous Apr 19, 2009

    we have the same problem.  only our buggy is now 29mths old and we live in vietnam where there is nowhere to service it!  will probably take it back to NZ with me when i return to have no2 in a few weeks.
    very frustrating!!

×

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

If you go through the warranty route, assuming it was purchased < 24 months ago, then after waiting several weeks you will receive replacement parts with the same inherent design flaw (IMHO). Follow these instructions for which you will need a phillips head screw driver, a small flathead screwdriver and a file or some coarse sandpaper. If at any stage you discover that parts have been damaged then return to the place of purchase for replacement parts.

1 With the phillips head screwdriver, unscrew one of the legs and casings from the seat fixture - keeping the other as a reference point.
2 Unclip the housing from the casing using the small flathead screwdriver to release the three white fasteners.
3 Remove the white button from the housing, setting aside the spring, housing and casing.
4 File or sand around the edge / circumference of the white button so that it passes freely in and out of its housing. File or sand a bit more for good measure.
5 Place the spring back on the keyed axle of the housing .
6 Ensure that casing's two parallel protrusions are alligned and sloping up and away from the break in the casing.
7 Assemble the casing onto the housing so that the keyed edge is also alligned with the break in the casing.
8 Holding the housing, press the two parallel protrusions to ensure smooth springing action without obstruction.
9 Place the reassembled casing back in the seat fixture and place the leg on the other side. Allign the break and keyed edge furthest away from the seat ie vertically at the bottom if the seat where the right way up.
10 Screw the fixture together nice and tight, ensuring the rod that joins the legs together is correctly inserted.

Repeat above process with the second fixture if required. The legs with connected rod should move freely through 0 - 90 degrees. Note that both white buttons remain depressed until the seat is placed back on the frame. Go ahead and place the seat back on the frame as normal and test operation of tilt mechanism.

Posted on Mar 13, 2009

  • solufash
    solufash Jan 28, 2013

    I am having issues to fit the recline button case into the pram, to fit the seat leg, your assistance in this particluar regard would be very appreciated!

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

My daughter has just brought me a Bugaboo which is 25 months old (one month out of warranty) and after several hours work I have figured out the problem.
The reason that this seems to occur after a year or so is, I believe, related to the fact that the housing in which the white button sits is made of thermoplastic and is not dimensionally stable. For the button to work properly both the circular hole in which the button sits and the button itself must be circular and the button must be very slightly smaller in diameter than the housing. If either of these are slightly distorted the button will stick.
The other thing to know is that when the cradle is off the chassis the button will always be in the 'in' position. What pushes it out is the pressure of the part of the chassis on which the cradle sits when you push the cradle onto the frame (you can demonstrate this by getting a screwdriver or thin dowel) and pusing down on the plate within the socket on the cradle that sits on the chassis - when you do this the button will pop out and when you take the pressure off it will pop in again).
If when the cradle is attached to the chassis the button is not out, give it a few quick sharp presses on one side to make sure it isn't binding on the plastic within it sits.
This should releases it.
The cure? You need to dissamble the button assembly and spray some silicone lubrication or similar and make sure the various parts are working smoothly. Also you need to check to see if the white button is binding on its black housing. If it is, then carefully use some wet and dry paper or similar abrasive on the circumference of the button until it stops binding
Having figured out how this works I have to say that I consider the mechanism to be a very poor one considering the price that is charged for Bugaboos. If they took a little more care and made sure the button and housing wouldn't distort with age and bind, the problem wouldn't exist.
Hope this helps. .

Posted on Feb 14, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

OK, the solution is very simple if you have some screwdrivers.

Undo the Phillips screw behind the seat angle adjustment button (easier if you remove seat/cot from base & push the seat material out of the way).

Pull the white button assembly away from the 'leg' , carefully noting the orientation of all the parts as you dismantle them. The white buttons are held in with three white plastic clips - prise these downwards using a couple of small flat bladed screwdrivers to release the button. Throw button away & re-assemble everything.

The seat will now lock correctly, the only minor inconvenience being that if you want to adjust the seat angle you must release the seat assembly from the base (by pressing the 2 white rectangular buttons) & lift it up an inch - this will relase the seat angle locking mechanism in exactly the same way that pressing the round buttons would have done.

Repeat for other side.

Permanent fix & completely free!!!!

Andy.

Posted on Apr 01, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Hi,, i had the same problem with my bugaboo after 16 months so i took it to mothercare with original receipt...(where i bought it from) and they contacted bugaboo for me and sent me a spares...they tell u it takes up to 2 weeks but it took me 8 weeks to get them,,,they say it sometimes can be caused by pressure if you have taken it on an airoplane...but i never did...they did first advice me to unscrew the back of the white buttons and pop them out and c if the springs are into place,,,its worth playing around with it..might work...but be careful not to take the whole thing apart can be hard tp put back together

Posted on Jan 21, 2009

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

Hi Fran, your stroller is still under warranty (up to 24months) provided that you are the original owner that registered the stroller with Bugaboo. If this is the case, then just call Bugaboo (you can find their number on their website: www.bugaboo.com) explain what the problem is and they will send you a replacement.

Posted on Aug 15, 2008

2 Suggested Answers

  • 1 Answer

SOURCE: Hi, my bugaboo is now

call bugaboo customer service (1-800-460-2922), give them your stroller's serial number, and they will mail you the replacement kit (the new round buttons) and instructions for free and very quickly - I had the same problem and was very satisfied with how it was resolved.

Posted on May 20, 2009

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My bugaboo bee won't recline, the mechanism seems stuck, when I push the release to lie it back the mechanism gets stuck in the up position and nothing happens. The two white buttons on the side


Hi, When the stroller is open, make sure that both of the green indicators either side of the frame are visible. If not, put your foot on the brake and pull the handle firmly with both hands until the green appears. This will enable you to get access to the seat. If the seat doesn't move still, check at the bottom (where the small of babies back is) to see if the excess seat fabric has become stuck inside. This is usually the main reason for the seat recline not functioning. Hope this helps.

Feb 07, 2013 | Bugaboo Bee Stroller

1 Answer

The white push buttons on either side of my bugaboo cameleon buggie are getting stuck in not allowing the seat to lock into any of the three positions.


You need to replace them, you can get them easily enough I bought a pair on e bay last week for 5 euro. Very easy to change just one screw.

Jun 22, 2010 | Bugaboo Cameleon Jogger

1 Answer

Seat doesn't lock into place


Hi, sounds like your "seat adjusters" are failing. These are the two round buttons on the sides of the seat unit/bassinette. There is a plastic pin mechanisim inside the round buttons that either wears down with use or can snap off. Either way the seat unit wont lock into replace until the seat adjusters are removed and replace with new one's.

Contact Bugaboo for local repairers or if your are in Australia there is a service agent called Karlisles, their details are at www.karlisles.com.au.

Hope that helps.

Jun 11, 2010 | Bugaboo Cameleon Stroller

2 Answers

Our round white buttons on our bugaboo are stuck and won't lock


we had the same problem. spoke to bugaboo and they sent a new bit. think the spring goes inside. easily fixed with the new bit.

Nov 15, 2009 | Bugaboo Cameleon Stroller

1 Answer

I have a bugaboo chamelon pram , the two round white knobs at the side for reclining seem to be stuck and wont click back into place !! making the carrycot?pushchair unstable


If the Cameleon is under two years old then it is covered by the warranty. The best thing to do is to contact the retailer you purchased the pushchair from or contact Bugaboo direct (www.bugaboo.com). They should arrange for a set of replacement buttons for the seat frame and instructions to be sent to you. If it is out of warranty, you'll just need to purchase these spare parts from them.

Sep 15, 2009 | Bugaboo Cameleon Jogger

2 Answers

Bugaboo frame will no longer click into position.


There is only one place in England that can repair the handle www.buggypitstop.co.uk every where else they will tell you you have to buy a new Chassis £290.00 joke

Aug 11, 2009 | Bugaboo Cameleon - Tailored Fabric...

1 Answer

Hi, my bugaboo is now 16 months old and recently the round white buttons on the side that lock the seat into three different positions got stuck instide, so the seat is not locked in any position, which...


call bugaboo customer service (1-800-460-2922), give them your stroller's serial number, and they will mail you the replacement kit (the new round buttons) and instructions for free and very quickly - I had the same problem and was very satisfied with how it was resolved.

Apr 05, 2009 | Bugaboo Cameleon Jogger

1 Answer

The two white discs on the side of stroller are stuck in. When the seat is fixed into position they should snap out to lock the seat into position. Please help !!


we sent an email to bugaboo via their website and they posted us replacement buttons for ours and we were out of warranty. Not bad!

Aug 25, 2008 | Bugaboo Cameleon Jogger

Not finding what you are looking for?
Bugaboo Cameleon Jogger Logo

1,623 people viewed this question

Ask a Question

Usually answered in minutes!

Top Bugaboo Baby Gear Experts

Jennifer Rock
Jennifer Rock

Level 2 Expert

105 Answers

J.D. Browning
J.D. Browning

Level 3 Expert

2749 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers

Are you a Bugaboo Baby Gear Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...