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Blackberry 7100g i accidently erased every thing on my blackberry, any way to get it back on my blackberry? jum error 513

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  • xtcee4two Aug 11, 2008

    my son tryed opening my bb 8310 when it was off, and had a pin number, obviously after the 3rd attempt, the phone displays:jum error 513 reset: can anyone help?

  • 8830inMiami Sep 17, 2008

    My phone is a BlackBerry 8830 (no camera).



    I'd set a password months ago but removed it.



    I've also since created a password for the initial screen (for when you start using phone).



    Last night, I went to do a backup of my phone (put it in docking station and plugged in usb to start bb program), and it asked for password. I don't know which password the phone recognized for this, but neither worked to open it. After 9 tries, it locked up my phone. It then started to WIPE my phone (I had no idea it was going to do this). I guess that's a security feature so someone stealing your phone doesn't get your data, too.



    I ripped out the battery (gasping!) and stopped the "wipe." When I put it back in, I got runtime error (JUM Error 513). It says to reset, and when I click to reset, it does a loop back to that error message.



    I'm researching online, then I'm taking my phone to a phone store to see if they can somehow reload the operating system or something and get it back up and running (without losing my data).



    My advice -- BACK UP YOUR PHONE DAILY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Anonymous Mar 09, 2009

    my phone has the same problem. when my phone was locked it asked me to type in blackberry when i did it asked me for a 2/3 password attemp and i didnt remember which password it was now it wiped out my phone and showing jvm error 513 reset and nothing it happening!!!! what do i do!!!!!1

  • stephaniie May 11, 2010

    how dose my blackberry start working again. when it shows JUM Error 513?

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My berry curve 8310 is saying jvm error 513 reset what can i do

Posted on Nov 02, 2008

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Cause All of the data and applications on the BlackBerry smartphone have been deleted.


Resolution Re-install BlackBerry® Device Software on the BlackBerry smartphone and restore the data from a backup file (if available).

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