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Solving this program is simple. Your BEST option is to contact Kingston directly:
Answer the questions on that page and follow the prompts to get help from Kingston. They will know how to help you solve this problem at no cost. They will tell you how to test the flash drive to be sure that it is still working properly. If the drive is defective, they will issue you an RMA number so you can return it for a new one. Kingston support is excellent; contact them and they can help you solve this.
If you received a (Code 10) error and have more than one USB device
inserted, remove the devices and insert the Kingston DataTraveler by
itself. This error may be an indication that your particular system
cannot support more than one USB device at a time.