Question about JVC Digital Cameras

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A friend purchased a JVC HDD camcorder from ebay, supposedly unused and unwanted gift. Everytime she turns it on it asks for the disc to be formatted. When she does it comes up HDD error. I downloaded a manual, followed the troubleshooter and it is no different. She is going to visit her family in Germany at the end of the week and actually bought the camcorder for the journey. should I tell her to get her money back or is it possible to get it repaired at such short notice. Regards Ian Wells

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  • moonstar1947 Aug 11, 2008

    Most helpful, Thank You

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Hi,

Due to the time constraint, your best bet would be to return the unit and purchase a replacement while doing so.

Formatting error indicates a hardware problem, most like the hard disk is requiring replacement. Shock, jarring and any number of incidents could cause the HDs to fail. Repair would involve the services of a qualified professional, looking over/ordering the replacement and of course would add to the expense of the actual acquisition making it more expensive.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Aug 11, 2008

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Looks like the HDD is corrupted and faulty since she is formating it and still isnt working. Thumbs up for the money back. yah, ask her to get a refund

Cheers

Posted on Aug 11, 2008

  • John Smith
    John Smith Aug 11, 2008

    Looks like the person that sold it knew it was faulty so sold it saying it was an unused gift. This always happens on ebay. The best excuse to sell somthing without a warranty is to say its an unused gift haha

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