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your problem is you cant hear anyone when you make a call and you have the volume up, you tried to revert to the original settings and you have silent mode turned off.
My suggestion is go to near mobile shop and tell the shopkeeper to change your phone mice.
This sounds like the earpiece has gone, you should be able to hear them if you put it on loud speaker or if you are using bluetooth. However as it is only 5 months old it is covered under warranty so my advice would be to take it back to where you bought it or contact apple direct. They will repair it for you however you will be without a phone for a number of weeks