Remove your battery and leave it out for around 5minutes, when you put the battery back in, the phone should auto reboot, hence sorting out any problems it has, if this fails, contact BLACKBERRY DIRECT, they should solve the problem for you with a secret menu!!
usually people remove the battery and put it back in straightaway or after a minute or so, this only restarts the phone, after 5mins or more, the phone will rebbot the ram as its restarting, maybe you have tried this already, if you have then you need to get intouch with blackberry, as it is probebly a faulty arial, and this falls under blackberry customer garuantee, so they should repair it for you (they may charge for repairs, but it falls under the "faulty handset" catergory, so should fix for free)
if still no joy, or if blackberry refuse to fix it, then if not allready insured, insure it an accidently drop it, hence insurance will give you a new phone!!
good luck!
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Hi, thanks for your answser.
If I remove follow your steps, is like restarting it as I'm doing, the final result is the same, the problem is solved till it happens again.
Thanks!
Removing battery makes phone restart but the result is the same when I press alt+shift+del (the problem solves untill signal freezes again).
Thanks for your answer.
Ok, I followed your instructions. The error that appears when it finishes restarting is "Uncaugh exception: Index 8 >= 8" (It appeared after your instructions too).
I will let you know if the signal freezes again.
Thanks.
I'm adding this comment just to say that the error "Uncaugh exception: Index 8 >= 8" dissappeared after I uninstalled Linkedin application (that loads when OS starts, that's why I suspected of it and decided to uninstall it).
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