I have bought Companion 3 from US recently.I mistakenly plugged them in 220V supply in India.Since then the control pod is not working.I also bought a step down converter but to no help...
Can anybody tell what is the problem
It is not the pod that isn't working, a 220v power supply would overload the circuitry in the subwoofer. And since the damage is done, a step down converter would be no help at this point. I would take it to a electronic repair shop and have them take a look at it.
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myhairsonfir i did the exact saem thing today im gutted! im also in south america (chile) so found your post to be remarkably similar, though if im honest i only just went out and bought the transformer after it did not work. Have you managed to resolve your problem? did you get a new fuse? I hope to hear from you. Tom
Since this unit dose not come with power adaptor. It has direct plug in in to the port behind the sub-woofer unit and other end to the wall outlet. Is there any way to convert the power supply from UK to US (220v to 110v). For example Desktop PCs have a switch behind every desktop unit to change power from 110v to 220v or vise versa. Anyone has any idea how to make this happen in Bose Companion 3 system. I bought it from UK and now moved to US and I want it to work in US. othervise use waltage adapter to use it
Hi, This could just be a sign that your Speaker system is wearing out , and done its due...Also have you had any Power Failures or surge's Lately , if so then it could of damaged the Speakers aswell.. Hope you come right bud Happy new year
I had the same problem right out of the gate, the volume dial on my control pod for my Companion 5 wasn't working, however, the touch pad and LED worked. I called Bose customer service and was instructed to:
First, unplug the power directly at the back of the woofer while the unit was on;
Next, I was instructed to unplug the control pod, visually inspect for any damage/defect;
Finally, re-seat the control pod on the back of the woofer and then lastly plug the power cable back into the woofer.
Try changing the plug on the control pod, those plugs are fairly weak and prone to breakage. Does there appear to be any strain at all on the plug itself? if so then that is where I would start. If you have a series 2 then I can help you, or if you can find out if the 2 control pods are the same, that would be fine too, but I have a series 2 system companion 3 and if needed I will cut my cable to trace the wiring and then replace your plug for you. my cost for this would be $40, that includes return shipping with priority mail.