Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

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Lexmark 7100 Printer - Incorrect Cartridge

Hi

Recently had a low toner message for black. Next time I went to use a fault appeared - incoreect cartridge. I replaced black toner with genuine Lexmark cartridge - message still appears.

Have turned off on. Removed power source. Taken cartridges out and put back in - no luck.

Any suggestion would be apreciated.

Thanyou

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  • 3 more comments 
  • Anonymous Aug 24, 2008

    same problem. now display says right cartridge is incorrect but it's the correct one. suggestions appreciated

  • sanjivnaik Nov 04, 2008

    I always refill my cartridge. This time the error says " right cartrigde incorrect". What to do?

  • Anonymous Jan 01, 2009

    I am having the same problem

  • sibley40 Feb 08, 2009

    Just changed the low black cartridge now says the right is incorrect.



    Same problem.

  • Anonymous May 11, 2009

    I have the same problem as well.

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1 Suggested Answer

Printtech
  • 1087 Answers

SOURCE: Recently had a low toner

Nice job on trying different ways to resolve the problem - turning off/on the printer, removing power source, reseating the cartridges and even changing the cartridge with a genuine Lexmark cartridge. You pretty much did the necessary. Genuine Lexmark cartridges shouldn't cause you that much trouble. I strongly suggest you contact Lexmark technical support to further investigate the problem.

Posted on Sep 01, 2010

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