Question about Acer Aspire 5500 5570-2609 Laptop

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Won't run after it fell

It is an Acer 5570-2609 with vista and it fell pretty hard and now it will go to the Acer screen then thats it nothing else i hit F2 it says please wait but nothing. i hit ESC and it shows some stuff but that's it what do i do im on the verge of getting a new hardrive and if i need one what should i get

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Youre actually on the ball, if that laptop fell most likely it damaged the hard drive since its platters and a needle on the it. By Hitting the Escape its giving you the Boot options right?. I would suggest you go and get a new Hard drive or call Acer if you're within the 1 year warranty and tell them your hard drive is bad. If you want you can also run a program called DFT, you can google it and burn it to a cd and boot off of it. That program will run and test your hard drive and from there you can see if its damaged or not. Another fix if you havent tried yet is the hard drive could of moved when it fell so open up the panel and re seat the hard drive meaning take it out and put it back in it could have came loose off the controller. Regarding the Hard Drive I think yours is a 80GB EIDE ( PATA) HDD, dont fully quote me on that it could of also been the SATA model at that time if you have trouble identifying it I can tell you the differences tooI hope this helps your question.

Posted on Aug 11, 2008

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Honestly if you get a new drive get the cheapest one that will work in your setup for testing purposes only.

because if it hit hard something else could have been nocked loose in the case and this will definatly be one way to narrow down the units issue.

Posted on Aug 11, 2008

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