I just bought KV-35V35 used, no remote, using universal remote. (and ordered original on ebay.) Today suddenly I started having words on the screen - not closed captions, more a description of the program. For example, right now the screen (over the picture) looks a little like this:
And I can't get rid of it! Then, while I was trying to get rid of it, I suddenly got a pip screen, black, with no picture, and can't get rid of that either. I feel like an idiot - obviously i did something to cause this, but now i can't get rid of it!!!
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The original remote control of your TV is available at Ebay. It is priced $8.99. Just order them with the exact model number of your TV and order for a remote control of the set. They will get it at your doorstep. OK.
Problem is now resolved! We found that Radio Shack has a preprogrammed remote for just twenty one dollars. The man that sold it to us showed us which features on the remote fix the problem. He was right (love Radio Shack because they are so helpful!). It is a Universal HDTV PRO Remote Cat. no. 15-135 (on the back). We had bought a different universal remote, but the man said that we needed this one, and he was right.
Click here to find info the user's guide and how to turn close caption OFF. Download all the files and and you should find the info on page #19 but you will need to have the TV remote control or if your TV has a menu/set up button on the front panel, you can try to get to close caption using the channel up/down and volume up/down.
That is called PIP "picture in Picture" It allows you to watch 2 channels at the same time, The only way you can fix it is by getting the original remote or a universal one which has that option.... I am not sure but I think if you unplug the tv, it will reset to factory settings... Idk try it!!
I pressed "Demo" on the front of my TV and it worked, I have an old Sony KP-53XBR35 VIDEOSCOPE XBR - no original remote and the Universal remote has PIP button but would not shut it off.
Finally it's off!!!!
You cannot without the original remote unit. Dont try to get a cheap universal remoter as that will not work as well. To get the original remote, go to http://rwww.remotes.comor call 1-800-remotes and order the original remote. you will not only be able to get rid of the channelk label, you will get full use of the tv functions. Good Luck