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I purchased a Hi-Speed USB 2.0 7-Port Hub recommended by the salesman at the office supply store. It does not work with my new Dell computer which uses Windows Vista operating system. Please advise. Thank you. Grannynannie@comcast.net

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Normally USB Hubs all new are 2.0 and they use a simple USB connection that should work with all computers, you can try a different USB port in your computer and if that still doesnt work then most likely that product is not a name brand and it does not have the built in driver for the mass device driver which is what usb ports use to function and multiplicate and you should return it and get a better / different one. Hope my answer gets you closer to a solution. Please Help rate me if I helped you out or not I am new but a very good tech.

Posted on Aug 11, 2008

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A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

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4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port

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Hi Delvin!

The 2 usb-ports on the front and the 3 back of your Dell is high speed ones, at least the manual says so, they are all USB 2.0.
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Here you can read about the "high speed usb" :
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And here is the manual and avalible drivers for your Dell:
http://support.dell.com/support/topics/global.aspx/support/my_systems_info/manuals?~ck=ln&c=us&l=en&lnki=0&s=gen

Good luck to you M8!

Please take a moment and rate my help for you

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Unfortunately after looking at the computer installation details i was at fault, although i have had
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