Question about Bosch 24 in. SHU43 Built-in Dishwasher

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Bosch shu5313 pump won't shut off

So the pump won't shut off. there is only a tiny bit of water under the filter screen area. It say CL= clean but the pump keeps pumping and other cycles or clear won't work.., Any ideas?

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  • Daniel Mairani
    Daniel Mairani Aug 11, 2008

    When u say remove the base to see if there is water in it, I don't quite understand. I prob have to remove the washer from it's place correct?

  • Daniel Mairani
    Daniel Mairani Aug 11, 2008

    I did remove it and there was water in the base. this model has the entire bottom enclosed in a white plastic base. looks to me like everything is covered up. I drianed all the water out and it still does the same thing. could not find the switch you referred to. ie. ( the red plastic stick)


2 Answers

I'll try today and let you know.

Posted on Aug 12, 2008

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Danimaldds there are 2 pumps in this dw, a drain pump and a circulation pump. If it is the drain pump that is running, look in the base under the machine. Remove the kick plate and see if there is water in the base. If so remove the water and see if the pump shuts down. If not look to the left side under the machine there is a red plastic stick, lift up on it with a wooden or plastic spoon. Do this a couple of times. It is possible the overfil float is stuck. If the circulation pump keeps running, then the control unit is the cause. Hope this helps

Posted on Aug 11, 2008

  • Jeff York
    Jeff York Aug 11, 2008

    What I am talking about removing is the black toe kick plate at the bottom. This will allow you to reach in a see if water is in the base. Remember to turn off the power 1st to avoid getting shocked.

  • Jeff York
    Jeff York Aug 11, 2008

    It is on the left side behind the water valve next to the side wall about 4inches in from the front.It is easier to see when the outer door panel and the stiffner plate is removed. If you do that 2 blocks will fall off. They go on only 1 way on the hinges.


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You're getting air into the filter, which is under pressure when the pump is running. When the pump shuts off that pressurized air blows out through the pump to the skimmer. It sounds like you have a combination of a suction leak and a dirty filter. You may want to change out the sand if it has been in there a while.

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Strictly for troubleshooting: check the inlet water hoses (where the two hoses connect to the machine) screens. Any interuption in water service can send screen clogging debris through your pipes. If screens are really covered clean them i.e. use a toothbrush, swish in a cup of water, turn the water on a teeny-tiny bit (keep your hands on that hose if using the last method.) Then try the washer. If screens only have signs of debris collecting then move-on that's not the problem. Although now is the perfect time to dig out the old gasket/washer and replace it. Garden hose washers work fine. Don't remove the screen to clean it. Don't crossthread when putting it back. Do not overtighten.

You didn't give a mod # so only assuming you have front loader that you can clean filter on (maytag, kenmore, whirlpool?) When you remove the filter can you turn the drain pump propeller with a finger? It should turn like an airplane prop, but easily. Does it feel straight when it turns. The stem of the propeller can distort and kick it off center. If that pump goes out it plays havoc with the whole works.

Also not sure about symptoms. Are you saying it works fine sometimes but occasionally acts-up? Dianosis is difficult without more info. Specifically Mod # and history of symptoms. Sorry.

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The intake water pressure has reduced.

Shut off the water to the machine.

Remove both Hot and Cold hoses from the machine.

Loot into the openings of the valve and check the filter screens.

Filter screens can also be located in the hose ends.

The screen can be pulled out with a small tool. Be careful not to gouge the screens so you can reuse them. DO NOT USE THE MACHINE WITHOUT THE SCREENS. Water can pick up small crunchy bits from anywhere from the city pump to and throughout the house and even a tiny bit can ruin an expensive washer valve.

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