Question about Olympus FE-230 Digital Camera

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Canon sureshot a570

Lense on camera won't open. I get an error message also. My daughter thinks there may be sand in the lens. Help please

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Posted on Sep 30, 2010

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When I open my Canon A570 camera, The lens stuck, and it says on the screen :"lens errror - restart camera". What can I do? Thanks, Nati.


This message ' lens error - restart camera ' is usually shown under the following condition.
An error was detected when the lens was in motion and the power has been automatically turned off.This error can occur while you hold the lens when it is in motion or you operate it in a location with excessive dust or sand in the air.Try turning the power back on, and resume shooting or playback.If this message continues to display it shows a problem with the lens and you have to open and repair it which I would not prefer as it can affect the fine mechanics inside the camera.You can contact the Canon Customer Support Help Desk from the following link. ( http://www.usa.canon.com/cusa/consumer?pageKeyCode=requestRepair ).Your valuable feedback would be appreciated if satisfied with my solution.Thank you.

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When i turn it on I get the message "lens error, restart camera" Any suggestions??


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, or if repair costs close to the value of the camera, they're worth a try.

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here are some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try.

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Powershot A570 IS-lens error, restart message-lens partially out worth repairing? cost of fix approx $150-anything we could try ourselves?


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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If the sand is in the zoom gears or auto focus gears then the camera would need to be disassembled to remove. Nice thing about this camera is that no soldering is required to take apart. A few small screwdrivers, and some tweezers would be all that is required. Canned air and a needle might also be helpful for removing the sand. If the camera just buzzes then I would say that the sand is in the auto focus gears (the stepper motor will buzz). If the auto focus lens is not fully retracted then the camera lens will not go back in (to prevent the auto focus lens from bumping against the shutter assembly)
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Lense Error


Dear Can On:

Unfortunately only a small percentage of lens errors can be resolved on their own, such as by restarting your camera. If that doesn't work then the camera will have to be sent into the service center for repair.

Call Canon Tech Support at 1-800-828-4040 for your service options. If you are within your one year warranty and the lens error is through no fault of your own, then it will be repaired at no cost and returned to you within three weeks of mailing.

If the camera is out of warranty, or the lens error is due eto liquid, sand, or impact damage, then you would incur a repair cost. The good new is that, under these circumstances, you can take advantage of the Upgrade Program and get a refurbished upgraded A560 model for (I believe) less than the cost of the repair. Call and see.

Hope this helps.

Sincerely,
HeavyDLB

Jun 06, 2008 | Canon PowerShot A570 IS Digital Camera

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