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I can not sent or receive faxes. - Brother Fax Machines

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Verify that you have a dial tone

Posted on Aug 31, 2008

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ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

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Received confirmation


Sent confirmation reports are available within the fax machine.
Theoretically if the fax has been successfully sent, it should be successfully received on the other end as well.
But unfortunately there is no confirmation for successful receipts, unless you are using IP based fax transfer.

Mar 31, 2010 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

Cannot sent fax because document too long


If you can copy the document, then you can send it BUT the receiving fax will probably have restricted length fax pages to prevent jammed documents at the sending end causing the receiver to use all the paper. If you have access to a service manual you can restrict the length of faxes sent and received on your machine. But it may be the receiver with the restriction.

Jul 01, 2009 | Canon FAX-L900 Plain Paper Laser

1 Answer

White space in middle of faxes sent or received


Printing irregularites on sent faxes are due to spots or a dirty scanner.
Spaces on received faxes are due to a dirty drum, corona wire, or a failing or improperly installed toner cartridge. A new cartridge should be gently shaken back and forth sideways prior to installation.

Jun 23, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Time date stamp on fax machine


The time it was sent, if they have the time set correctly on the sending fax machine

Mar 04, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Send and receive


Most likely has a problem with the fax PCB board inside it. Its not worth repair.

Jan 07, 2009 | Sharp UX P100 Plain Paper Thermal transfer...

1 Answer

Need report on total faxes sent and received Panafax UF-6000


function-7-""monitor button press it 4 time"" - then press * [star button] - should say service mode. then press 3 -3 start

Dec 12, 2008 | Panasonic PANAFAX UF-6000 Fax

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Not sure if faxes have been sent successfully how can i tell?


I am not technically qualified for faxes but most fax machines i have used have a setting that allows you to have a receipt that prints off after you have sent one, this is something that can be turned off if not wanted, look in the manual and it will tell you how to reset it, i think it was called "polling" after a fax has been sent it prints off this little bit that says what time it was sent how many copies and time received, fax number it was sent to and sometimes company name etc some machines i have seen and used have a poll button after you have sent your fax, try just pressing it, it may print out a conformation receipt of the last ten faxes sent hope i have helped, if so rate me please

Oct 04, 2007 | Canon FAX-JX200

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