I recently purchased this machine and in the bottom of the box came a large spring by itself. Its about 2"H X 0.5"W. Its not listed in the accesory list and I can't figure out where it might have came from. Any suggestions?
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If your machine supports a USB connection to your computer, you may be in luck getting designs to and from your machine. In the meantime, the bent pins may cause issues, but if there a standard
USB cable A to B (printer cable) available you may try that. If I recall there will be some settings to check but that is another way to get designs in and out of the machine.
Your machine would be able to perform 5 X 8 embroideries. The hoop size on this machine is recognized by the machine itself, depending of the embroidery file size. So it the embroidery is small, it will indicate that the small hoop is needed.
But U can use the large hoop, position the embroidery where U want then perform another embroidery on the sams hoop.
TRICK : the embroidery size exceeds the hoop? reduce it in X and or Y using this function on the machine
I have the Brother SE_270D myself. 3 months after purchasing the machine brand new it started doing some really strange stuff like resetting itself in the middle of stitching out an embroidery design and it would take off on it's own while I was using just the sewing portion of the machine. The only way to stop it was to manually shut down the machine. Then I finally was able to get the error code F01 error. I had to call up the Brother customer service line and they could not tell me either, just that I must take the machine into an authorized service center. Upon doing so I was told that one of the circuits on the boards inside went bad, it would usually foul-up when it heated up after about 15 minutes or so. They fixed it and thankfully it was under warranty. Hope yours is too. Need to have your receipt of purchase. I think it's within the first year. Hope that answered your question. Good luck.
but is the carriage moving,? if not disconnect and try to connect again, the embroidery hoop holder usually moves to check itself, if it still does the same thing the connection that goes onto the machine is not making a proper connection, I also had this problem, with a 2100 brother , I fixed it by using a crochet hook and just tightening the connection that connects to the machine on the embroidery unit, but tread very carefully it just takes a slight move. if this fails it will have to be adjusted cost is usually $100au
Make sure that your needle is put in the correct way, there is a groove in the front of the needle, check with your finger nail, this is usually to be facing you, and make sure the thread is going through the tension holder correctly do not have the foot down when you are threading the machine,as this stops the thread from going through the needle tension holder.
i am not familiar with the brother safety device myself. however things i would check might be to first check the manual for the machine. if not available try to turn the machine off if it is electronic in hope that it would reset itself. i would also totally unthread the machine and change the needle. embroidery machines need to have needles changed more often due to their high speeds.What type of fabric were you sewing on? Some of the newer machines are just not made to sew on very heavy fabrics and this might be causing something in side to spring. Try to stitch on a lighter fabric with a stabilizer under it