Question about Compaq Presario R3000 Notebook

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Compac presario R3000 problem

Had a virus and got the necessary removal software ( had to manually shut down ). now i cannot get to the blue sign on screen it just gets hung up at the safe mode, safe mode with networking...start windows normally screen..

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  • jerryh_5864 Aug 11, 2008

    thanks for the advice Z. Now it only goes to the safe mode / with networking and start windows normally screen and will not go past it. it just keeps routing from the windows is starting up back to the prompts above. hardware?

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That screen is normal but only shows on certain occasions. Just use your arrow keys to highlight "Start Windows Normally" and press enter and you will continue to the blue sign in screen. If the removal software asks you start Windows in "Safe Mode", then restart the computer and select "Safe Mode with Networking".

Most common method for receiving that screen and those options is pressing a specific key during start-up for additional start-up methods. Another reason which may be the reason for your case is that something went wrong during start-up. Just follow the instructions above and it will be fine. Usually the reason why you are asked to choose is shown at the top of the screen and it will tell what the problem is.

Posted on Aug 11, 2008

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