Question about Vtech V.Smile Adapter

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Any ideas on the v smile game???

Plays with sound and all but no picture on tv screen....just lines...the tv is fine in all other modes....dvd and tv....just v smail is not working...maybe my sone took a game out without powering down first?? Is that permanent damage to the system???

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Yes this will be permanet damage .

Posted on Sep 16, 2008

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1 Answer

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Have you checked the game settings themsleves? My son accidentally turned the sound off within the game while he was playing. Frustrated me for DAYS!!!

Apr 25, 2009 | Vtech V.Smile TV Learning System

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V-Tech Cyber Pocket Screen will not work


Hi i'm Ryan, have you tried to reset it? Remove the battery cover there should be a small pin hole with a button in it, push it to reset. It worked on my daughters.

Dec 29, 2008 | Vtech V.Smile Pocket

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It sounds like you need a new cable that runs from the unit to the TV. Check the cable for cuts, etc.

My kids damaged mine closing the entertainment center door on it. I cut the wire, reconnected the wires all and taped it back up. Works fine now :D

Dec 05, 2008 | Vtech V.Smile TV Learning System

1 Answer

Having issues when the games are in the console


Make sure the system is turned off before inserting the cartridges. Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Nov 28, 2008 | Vtech V.Smile TV Learning System

1 Answer

V smile learning game


Make sure the power cord is plugged in and that the red/white/yellow cables are plugged properly into the TV. Also, as you plug the red/white/yellow cables into the TV, make sure you turn the TV to the right channel - it is different for every TV. For instance, the red/white/yellow on the front of my Sony is labelled Video 2 - yours might be labelled FRONT, AUX, or something else.
Also, you mentioned SCART. If your TV is in Europe, and the unit you have was designed for the US, the power supply isn't going to power the unit without an additional transformer. Also, the US models might have a native color system that is incompatible with PAL.
Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

Nov 23, 2008 | Vtech V.Smile TV Learning System

1 Answer

New Vtech Smile won't advance to games in TV Mode


Try plugging the joystick into the opposite port - if it is on the Player 2 port, plug it into Player 1, etc. If it works in one port, but not theother, then one of the ports is bad/damaged. If it doesn't work in either port, it is the joystick itself. Replacement joysticks can be ordered from VTech, Amazon, Target or Walmart.

Other troubleshooting methods:

1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.


-Tha Mp3 Doctor

Sep 28, 2008 | Vtech V.Smile TV Learning System

1 Answer

I have sound, but no picture.


It is most likly the problem is where you put the game in. Try using a can of air to spray in there. If that doesn't work, It would be cheaper to buy a new one then to have that one seviced. You could also spray the air into the cartridge.

Sep 22, 2008 | Vtech V.Smile TV Learning System

1 Answer

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Have you tried making sure you have connected the right color cords in the back? My guess is that they are in the wrong place as that has happened to me before too. Other thing you can try is make sure your tv is on the right channel, 3,4, AUX channel, etc. If you can hear it, than the sound plug is in correctly that is for sure. Let me know if these work. (I have a vsmile too and am happy to help)

Sep 06, 2008 | Vtech V.Smile TV Learning System

5 Answers

V-smile will not turn on


My kids had there v-smile for about 11 months then it would not turn on so I called the v-tech help line 1-800-521-2010 I had to stay on hold for about 30 minutes then had to deal with a lady that was very rude to me but she did help solve the problem...she told me to unplug the adapter, take out all batteries and make sure everything is unhooked from the game then hold the on button down for 1 minute (NOT THE ON AND OFF) and that will restart the system.. I made sure i tried it before i got off the phone with the lady because i didnt want to wait another 30 minutes to talk to someone again...It did help my problem...hope this helps you.

Jul 13, 2008 | Vtech V.Smile Adapter

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