Question about Toshiba SD-H400

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Powering up My tivo will not power up. I unplug and plug it back in and the screen says " Welcome. Powering up..." What should I try next???? Help

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  • Glen Brooks Aug 25, 2008

    My tivo will not power up. I unplug and plug it back in and the screen
    says " Welcome. Powering up..." What should I try next???? Help


  • Flappjakk Sep 21, 2008

    I have the same problem. After about 5 minutes or so I hear the hard drive start making noises. What's confusing me is I have 2 units that are doing the same thing and started doing it at the same time. I had some other PC hardware failures recently that I think were caused by a surge. I had everything plugged in to surge protectors, but it didn't seem to help. In my main PC, the power supply fried, and in my laptop the AC adapter fried. I'm thinking that maybe both Tivo machines powers supplies have fried also, but I'm surprised to see this "Welcome. Powering up..." screen at all if the power supply is dead. I though about trying to replace the harddrive, but without a working SD-H400 I wouldn't be able to restore the software without paying someone for it. I'm not too sure I want to spend money on a solution that isn't 100%.

  • charyfixya Nov 03, 2008

    Hi,



    I just bought a used on from Ebay. While programming, it rebooted itself and won't come up. (stuck on welcome screen). Need help.

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I found a guy with an SD-H400 image over on MFSLive.org that was nice enough to let me download a copy. I put the image on a 120GB Seagate drive I had, put it in the Tivo, and now it works perfectly again. It actually works better now than it did before. I think the new drive being a 7200 RPM drive is what is making the difference. The menus are more responive and the Tivo seems all around faster. The image that I got would only fit on a drive larger than 80GB and the only drive I had laying around that was big enough was the 120, so I bought a 160GB drive off Newegg for pretty cheap, and now both SD-H400s are working better than ever.

I think that Instant Cake will allow you to put their SD-H400 image on a drive smaller that 80GB, so if you want to use a drive you have laying around that isn't quite 80GB, you should be able to buy the Instant Cake image (~$20) and put it on something smaller. I'd rather spend the money on a larger drive than on an image I can get elsewhere for free.

Posted on Oct 19, 2008

If these are original hard drives, they are probably corrupt or have gone bad.

You can order a replacement (upgrade) drive or just software and make your own from:

http://www.dvrupgrade.com/dvr/stores/1/

Posted on Oct 19, 2008

1 Suggested Answer

leecom72
  • 4806 Answers

SOURCE: powering up

Leave the box unplugged from the wall for an hour then try to power up again.
If it doesn't please post back.

Good luck

Posted on Jun 01, 2009

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This is common with drive problems.
Could also be a power supply getting hot.

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Leave the box unplugged from the wall for an hour then try to power up again.
If it doesn't please post back.

Good luck

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the power supply is bad.
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well it sounds like the tivo is trying to re aquire the information needed or it was damaged during the power outage.If you can get into the menu settings make sure that you are getting a satellite signal on both tuners or both cables coming from the satellite.If you have the same tivo thats in the picture then you can go to directv central "the blue button at the top of the remote" then once you get there go to "read new messages and setup,then settings then satellite signal.once you go to the signal testing screen make sure you have a signal on both of the signal meter bars.If you dont one of the cables may have been damged.another way to test to see if the cables are ok is to take another receiver from another room and see if if will work on BOTH the cables that plugged into the tivo.If you discover that one or both cables are not working you can go to a website called satellitescoop.com and there is a section that will explain how to fix the cable/If you are unable to get to the setup screen then something internal may be wrong with the tivo.You will have to call Directv and have the tivo replaced with the new DVR,not tivo anymore.Or you can replace it yourself.Once again the website i mentioned will help ALOT.GOOD LUCK rate me fixya if this helps.OH yeah not dialing out will not cause any problems.Mine is the same way and it will just prompt you to make a phone call.

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The Screen shows "welcome. Powering up....." and is stuck


Direct TV has been working on numerous software issues. Some patches have been downloaded for TiVo that in some cases have caused problems. In your case, it is more possibly an indication that the hard drive is not running and you have a possible hardware failure. When you rebooted and became stuck on the "welcome, powering up screen", it could be an indication of a software glitch or a hard drive failure. I would go with a hard drive failure. Since this is a Hughes Receiver like mine and you own it, you could try a drive swap with another TiVo drive out of a like receiver. If one is not available, you may have to purchase one. Pre-configured and initialized drives are available from www.weaknees.com. I have no interest in them, but that is where I buy Tivo pre-configured Hard Drives from. You can get replacement or upgrade Maxtor Drives preconfigured from them for this specific brand and model of TiVo DVR. A drive swap would be cheaper troubleshooting. There is also a possibility of a problem with the built-in IDE controller or the power supply on your receiver which can't be determined until you do swap out with a Known Good Drive to eliminate a hard drive problem. If you are able to swap it out and If the good drive works, then your old one has corrupted data and would need to be re-initialiaed and reloaded. If it is an older smaller (35 hour) drive, you would be better off with a new replacment since the loading is a somewhat lengthy process and must be done on a computer running the Linux Operating System.

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