Unable to unput numbers when paying bills on line. Will get to a certain amount of numbers but then will no allow me to input anymore to complete the transaction. Seems like the screen is full.
2nd problem. is that if someone calls me I can hardly hear them on the other end. I'm not old so its not my hearing. Hope you can help. I have been able to adjust ringtone volume but thats it.
This machine is only 3 weeks old
An expert who has achieved level 3 by getting 1000 points
Hi Gail - the problem is most likely not an adjustment on your machine. The only other volume adjustment is the phone line monitor volume. Section 3, page 20 under adjust the volume. This is just for the volume as you dial for a fax. You never know though but I doubt it. Do your other phones work ok? Any chance you have a long enough phone cord to reach from the fax machine to another phone jack? Or do you have another phone cord to try instead of the one your using? Make sure no cords have slipped out a little or about to come unplugged. Also try a different phone if possible instead of the one your using by your fax machine. Let me know what happens please. Thanks.
Jeff
Posted on Aug 11, 2008
Dear Sir:
As you said that this product is only 3 weeks old there is nothing to worry about as this is in warranty.
As far as the first issue try to input the number after a pause as this is a fax machine.
User manual for the same.
For the second issue please check the phone connection please
Click here to check the phone line connections
or click
HP Support
if the Above solutions doesnt work please contact the HP support call 800-HP invent
or
800-474-6836
Please feel free to get back to me If you need any further assistance.
Regards,
Mohammed.
Posted on Aug 10, 2008
The link below helps you to solve your problem
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=1138382&prodTypeId=18972&prodSeriesId=1138382&objectID=c01506321
Posted on Aug 10, 2008
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ok I think I can fix the first problem with speed dial, but the 2nd issues is very complicate.....well for me at least. The link to the userguide doesnt tell me what page to find the problem on. I have a copy of the user guide with me what page is it on for the answer to question 2.
I am not using the phone/fax as an answering machine....I just want to use the phone and send a fax when necessary.
thanks mr fix it....appreciate if you can make it a little clearer for the dummies.
Gail
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