It is giving me error 97 and the ribbon it is not break

Hi,

Honeywell claims that the ribbon should be wound a certain way ("ink out" I believe) in order for this error to go away.

And your ribbon may need to have simple notches within it depending on your setup.
Please review your manual for these features.

Thank you.

Carrier error relates to ribbon. If ribbon is very loose or not properly installed it will give carrier error. Reseat the ribbon assembly and tighten the ribbon using knob available on top side.

1st when the airbag light is on the system is disabled, so if u have an accident they will not work, as to the common cause read below.
When the airbag light is on it means a fault has occurred in the system and the airbag diagnostic monitor has disabled the system, the most common problem that turns the light on is a break in the connection to the steering wheel mounted airbag, this is due to a rotating ribbon contact that breaks under the steering wheel that connects the airbag to the wiring harness and the diagnostic monitor, the part is called th clock spring contact, a coiled up ribbon electrical contact that turns with the wheel

Pls do the following:-

Ribbon Break/Jam
(PC Error Message No. 99, 108 and 109)

The Ribbon is not able to find the next panel correctly. Check for jams/breaks.

If jammed, clear the jam. If broken, repair by taping the Ribbon back on to the take-up core.
Press Resume to continue or Cancel to abort.

Thank You...........

Sounds like you are using an incompatible ribbon. Please post the configuration for the printer which is on the left side under the cover (white sticker) and your ribbon part number. If you are sure both are correct you may have a defective print ribbon or your printer will need service.
Contact TulsaBiz.net for more info

I have the same problem, printer is brand new and i cant get pass this error. by any chance did you solve it? Can any one help plz

Fargo HDP5000 is the most stupid unpractical product and it waste our time and effort
I think HID must stop production of all Fargo Printers
I had a lot of problems everyday from this stupid expensive useless HDP5000

You need to update the printers firmware. 9 times out of 10, this is the issues I see.

Go to HIDglobal.com. Under the support tab, select Drivers & Downloads. From here, populate the drop down menus with Make and Model. Compare the available firmware with the firmware version current installed on the printer.

Hit [Options] then [Next] on the printer to figure out the version.

On this same web page, make sure to download the Fargo Workbench Utility. It gives you the ability to update.

The black spool of the ribbon has a built in chip, If that chip is damaged it renders the ribbon unuseable. Be very careful if you take out party used ribbons and re insert them later.

It's very possible you are not installing the ribbon properly.
When loading a new ribbon on a Monarch printer, you must save the plastic ribbon core (it's butter yellow in color) from the previous roll of ribbon. The core is what the ribbon is wound up on.
Do not throw away this plastic core - you need it for the next roll of ribbon you load!
You have to move this now empty core from the back ribbon spindle and slide it on the front ribbon spindle. You then load the new ribbon on the back spindle and attach the ribbon end to the empty plastic ribbon core on the front spindle.
You CAN NOT just tape the ribbon to the front spindle. You must have an empty ribbon core to attach the new ribbon to. The printer will give a 754 error unless you have two plastic cores on the two spindles. It can also give a 754 error if the ribbon is not loaded properly, and also if you have a bad motherboard. There are no ribbon sensors, so that's never going to be a problem...