Can't capture just audio with no video

The problem got no free response so I ordered a new unit.

You are found your advc video capture has rear and front cable connector so you can find this very simple.

How did You connect Canopus? Canopus has 2 Firewire slots - on the back and on the front. If You connect FW cable to a front slot, then, Canopus will not work. Only with external power supply. I´m offering the next proceeding:
1. Connect ADVC with FW cable 6 to 4 to Your macbook via back FW slot. The ADVC lights will now on. On front panel by default light is on mode "digital". If the light don't work - it's a Canopus problem. If light is up and working, then next step.
2. Go to apple menu-about this mac - more info - firewire. You MUST see here Your Canopus a a device. If so, go to the next step.
3. Connect Your VCR to analog inputs, on the front panel of Canopus.
4. Run FCE. If it says "apple firewire device is missing" then is something wrong with Canopus. If not, proceed to next step.
5. On the top of the front panel of Canopus, press button. The light changes from digital to analogue.
6. Press apple+8, then capture settings. Set the firewire device as uncontrollable device. Make sure that in capture window is "vtr ok". Turn the VCR on
7. Press the play button on capture window. In the window appears the screen of Your VCR. Then press play on VCR and then "capture now" on capture panel. Voila! Must to work.

it should not be. Are you getting audio signal levels on the ADVC-300? I think it may be a connection problem. I always get audio from vhs, even through a camera or hdv deck. Never mind a converter box.

The following is a link to the manual (http://canopus.vo.llnwd.net/o2/unsecure/DL/ADVC110/documentation/ADVC110-e.pdf)

May i suggest that if the Canopus is stuck and both lights are on it may well be faulty but try this first.
slowly insert the fire wire into the back of the Canopus slowly does it when one light comes on stop inserting the fire wire and press input select till the lighth moves to the other side in my experiance digital to anolog,this may take a fiew goes and seem primative but it has worked for me and then eventialy the canopus corrects its self if this has been helpful please put a pound in the charity box of your choice and email [email protected] just to let me know good luck bye.

Change the DIP switch to PAL, unplug the unit (no power), then plug it back in. You need to power-cycle the unit to after changing DIP switch settings.

Also make sure that your capture application is set to PAL mode, if there is a NTSC/PAL setting.

this just happened to me tonight...whats going on?? is this some recent leopard related error?

iMovie or Final Cut Pro should work.

Maybe different OS? If your friend have XP and you have different operation system?