Washing machine not draining water - Hotpoint Ariston Aquarius WD420 Front Load All-in-One Washer/Dryer

5E. This means the washing machine has a "water drain error". It's basically timed out on empty, it's tried draining out the water for 10 minutes and the water level still hasn't fallen below a specified level (or at least it thinks it hasn't). This error should be reset by pressing the Start/Pause button though if there is a fault it will need fixing or the error will just return.
A washing machine not emptying the water can have various causes as can a washing machine thinking it hasn't drained the water because it's possible that the signal telling the machine that the water has gone can sometimes not be triggered if a fault in the pressure system prevents it.
To troubleshoot this problem the first thing to check is the pump filter, which could be blocked. I have extensive advice on diagnosing pump faults here Washing machine won't drain water (stuck full of water) ' Faults on pressure system

Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

Hi,

Although a few modern washing machines can operate with the drain pipe at any height, most machines will drain the water as soon as the drain pipe is placed below the machine water level.

The simplest solution for your problem would be to ask somebody with some handy man skills or hire a plumber to add a 2 inch PVC pipe to your drainage pipe which extends to a point behind your washing machine & then points upwards, making sure it is long enough to be at a higher point than your machines fullest water level.
This should be a relatively inexpensive alteration & will ensure that water does not drain unless the machine is on its drain cycle.

Please let me know if you need any further assistance.
Best wishes,
Graeme

Hi,

Problems with a washing machine not spinning or not draining are often inter related..

If you are having a problem with your top load washer then check out this tip...

Washing Machine does not Pump or Spin


If you are having problems with your front load washing machine then checkout this tip...

Front Load Washing machine not draining and or not spinning


heatman101

/././

SOUNDS LIKE A PLUMBING PROBLEM WITH DRAIN PIPE .YOU COULD FIT NONRETURN VALVE TO DRAIN FROM WASHER BUT THAT WOULD NOT STOP SINK FROM OVER FLOWING