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I keep having to replace color cartrigde. I've talk to 3 tech, yet I'm out again. Here is what they said: I..no idea, 2. By a 51 and will last longer. 3. to printing pref and put on black only. (did that, now out of color!) I NEVER use color. Replaced color 4/30, 6/16 (51), 8/6 (41) How can this happen. I LOVE THIS PRINTER...I think it is a lemon. PLEASE HELP ME, I'm a grandma/studid/frustated.

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Hello,

If this is a inkjet printer, it could be that if you dont print very often the cartridges could simply be drying out. If this is the case I would just printing at least one page per day. Sometime you can remove the cartridges and shake them vigorously and reinsert the cartridges.

NOTE:

Before shaking the cartridge you may want to cover the cartridge with something so that the ink wont fly out.

Thanks

Posted on Aug 10, 2008

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