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HEWLETT PACKAED OFFICE JET K60XI-WHEN I TRY TO MAKE A COPY THE SCREEN SHOWS REMOVE AND CHECK COLOR CARTIDGE

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Try disconnecting the power. If you've removed and checked your color cartridge and it looks fine, the problem is most likely a defective cartridge. Cartridges can be defective right out of the box, or they can fail if they haven't been used for a while. Replacing the color cartridge should solve your problem.

Posted on Aug 11, 2008

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