Question about Neff W5340X0 Washer

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Front Loader spinning failure

The water fills and empties, but the drum does not move at all, let alone spin although it does make humming noises when it ought to be moving/spinning.

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  • watsoncla123 Nov 16, 2008

    how do you change the motor brushes

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Check you can turn drum by hand if rotates freely then youre motor brushes will have worn out the motor needs to be removed to fit replacements but they are cheap to replace.

Posted on Aug 05, 2009

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1 Answer

Noise from machine


1.check if the bra wire is poking out of one of the drums.Check for drum bearing failure if your washing machine is noisy on the spin cycle. Drum bearing failure is common when the bearing seals start allowing water to enter. You can take the belt off and spin the drum by hand, and if the drum rumbles, replace the bearings.

2.clear the water pump from obstractions like coins or small objects there might be some coins stuck in it that are causing discomfort.

if all the above fails try to run the motor alone without the belt if you still hear the noise its the motor that has a problem

Oct 27, 2012 | Hotpoint Aquarius WD640 Front Load...

1 Answer

Noisy on spin cycle


It's very difficult to advise on a noisy washing machine because you can't describe noises accurately enough. People often describe the same noises quite differently.

Generally though, if a washing machine is rumbling, and noisy on spin, the main suspect is the drum bearings. Drum bearing failure is common on washing machines due to water getting into them if the drum bearing seal fails. To check for drum bearing failure you can take the belt off and spin the drum by hand. If the drum rumbles when spun then the bearings have probably gone.

Another drum bearing failure symptom is excessive up and down play in the drum which can be checked for by lifting the drum up and down from the drum lip behind the door seal. A further symptom of drum bearing failure is a brown rust patch underneath the washing machine and down the back of the outer drum, underneath the drum pulley (where the belt goes) There are usually two small holes at the back of the drum bearings where water that has got past the drum bearing seal trickles out, and it's usually stained with grease and rust.

Other causes of a noisy washing machine are coins and other obstructions inside the water pump. This will cause noise when the washing machine is emptying the water. Coins or other obstructions can get trapped between the outer tub and the inner drum. This would produce a lot of noise on spin as they coins get tossed around inside. Usually, spinning the drum by hand will not reproduce the noise in the case of coins as the coins drop to the bottom of the tub when the washing machine isn't spinning.

A light scraping noise when the drum is turned by hand is usually a bra wire trapped between the tub and drum.

A high pitched squealing or harsh noise can be motor bearing wear. This can also be checked for by taking the belt off and running the motor alone.

A knocking noise can be a loose tub weight. This would be worse with heavy loads and would not be present on spin with no washing in. This is because the knocking noise is caused when the tub (or outer drum) shakes about on spin. Without washing inside the drum the tub doesn't move. Another symptom of a loose tub weight is grey concrete dust under the washing machine.

It's very tempting to ignore noises while the washing machine is still otherwise working. Some noises can be ignored as they will not develop into serious faults. Other noises, if left, will cause extensive damage and can end up costing considerably more than if tackled early or these days writing the washing machine off. Of course the problem is that you can't tell which of the categories a noise falls into - so ignore them at your own risk.

Jul 28, 2012 | Roper Washing Machines

1 Answer

MY GE front loader washer won't fill with water or spin. I hear a hum when I turn it on and it sounds as if it's about to start a cycle but nothing happens.


It sounds as if your water valve is either clogged or the solenoid is stuck and not letting any water in. Here is a checklist of things you should do to help isolate the problem:
1) check to make sure the water is on
2) turn the water off and remove the water lines and verify that both the lines and the screens on the valve are clear of debris, calcium, etc.
3) take the top off the machine where you can actually see the valve, turn the machine on and see if the vavle is the humming noise that you are hearing. If so and no water is coming out then the valve is bad.

May 19, 2012 | GE Washing Machines

1 Answer

Noisy drum bearing also play on drum


It's very difficult to advise on a noisy washing machine because you can't describe noises accurately enough. People often describe the same noises quite differently.

Generally though, if a washing machine is rumbling, and noisy on spin, the main suspect is the drum bearings. Drum bearing failure is common on washing machines due to water getting into them if the drum bearing seal fails. To check for drum bearing failure you can take the belt off and spin the drum by hand. If the drum rumbles when spun then the bearings have probably gone.

Another drum bearing failure symptom is excessive up and down play in the drum which can be checked for by lifting the drum up and down from the drum lip behind the door seal. A further symptom of drum bearing failure is a brown rust patch underneath the washing machine and down the back of the outer drum, underneath the drum pulley (where the belt goes) There are usually two small holes at the back of the drum bearings where water that has got past the drum bearing seal trickles out, and it's usually stained with grease and rust.

Other causes of a noisy washing machine are coins and other obstructions inside the water pump. This will cause noise when the washing machine is emptying the water. Coins or other obstructions can get trapped between the outer tub and the inner drum. This would produce a lot of noise on spin as they coins get tossed around inside. Usually, spinning the drum by hand will not reproduce the noise in the case of coins as the coins drop to the bottom of the tub when the washing machine isn't spinning.

A light scraping noise when the drum is turned by hand is usually a bra wire trapped between the tub and drum.

A high pitched squealing or harsh noise can be motor bearing wear. This can also be checked for by taking the belt off and running the motor alone.

A knocking noise can be a loose tub weight. This would be worse with heavy loads and would not be present on spin with no washing in. This is because the knocking noise is caused when the tub (or outer drum) shakes about on spin. Without washing inside the drum the tub doesn't move. Another symptom of a loose tub weight is grey concrete dust under the washing machine.

It's very tempting to ignore noises while the washing machine is still otherwise working. Some noises can be ignored as they will not develop into serious faults. Other noises, if left, will cause extensive damage and can end up costing considerably more than if tackled early or these days writing the washing machine off. Of course the problem is that you can't tell which of the categories a noise falls into - so ignore them at your own risk.

Apr 30, 2011 | Washing Machines

1 Answer

When time to drain pump drains water then just hums and it wont spin, get error code f01. when i turn dial to drain and spin pump just hums drum might turn a little but it never spins. i have emptied...


f01 is main controller (board) failure.
Replacing it is the only solution.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Sep 07, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

When the washer is filling a loud noise is coming from the motor, it sounds like a bearing is going out. It seems to do it mainly when the washer is draining, but it starting to make the noise through the...


Hi,

Check for drum bearing failure if your washing machine is noisy on the spin cycle. Drum bearing failure is common when the bearing seals start allowing water to enter. You can take the belt off and spin the drum by hand, and if the drum rumbles, replace the bearings. Turn the drum by hand and listen for loud noises. If the drum itself is split or the 'spider' is corroded, broken or has come apart from the back of the drum it will create a loud noise on every turn of the drum. (When the bearings have gone bad, the noise is constant the entire time the drum is spinning.) Look for obvious dents and creases in the drum or look for coins or small objects stuck inside the tub underneath the drum when a horrendous noise is made while clothes are in the tub. Clear the water pump from obstructions like coins or small objects when a noise occurs while the washing machine is emptying water. Remove the sump hose and look for bra wires if you hear a light scraping noise when the drum is turned by hand. You can also check to make sure a wire isn't poking out of one of the holes in the drum. In this case, you can pull the wire out easily with pliers. Take the belt off and run the motor alone if you hear a high pitched squealing noise to check for motor bearing damage or wear. If you still hear the noise without the belt, it's the motor bearing.
Thanks for contacting fixya.com

Nov 11, 2009 | Fisher and Paykel GWL11 Top Load Washer

2 Answers

Frigidaire front washer has power but won't fill up, drain or go through correct cycles


You'll very likely have something caught in your drain pump. First set the washer to drain and spin. If you hear a hum or grinding noise and the water in the tub isn't draining or it's draining slowly you have something in the pump. If you take the rear panel off you'll reveal the drain pump at the right front corner or maybe middle on this model. if you empty all the water from your machine you can take off the spring clamp (this can be tricky) attaching the thick rubber hose from your tub to your drain pump. (you may want to have some old towels ready) With this off you can feel around for what's blocking the drain pump's impeller. You may want to take the screws out that secure the drain pump to the base and the other spring clamp that attaches the drain hose to the drain pump. Good luck!

Oct 15, 2008 | Frigidaire ATF6000ES Front Load Washer

1 Answer

Front loader problems


call repair before warranty runs out...possible door switch if it's a loud humming noise ..try pressing in on door latch side to see it hum changes

Sep 06, 2008 | Frigidaire GLTF2940ES Front Load Washer

1 Answer

Kenmore Front Loader-Doesnt Aggitate nor Spin


the speed control board needs to be replaced in the lower rirght corner of the washer

Sep 12, 2007 | Kenmore 44102 Front Load Washer

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