Question about GE Microwave Ovens

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In October 2007 I purchased a microwave oven Model # JVM1540DM2WW Serial # RM900254U. In the past week it has become overzealous. After use, instead of the vent fan turning off, it kicks into a REALLY fast mode. No amount of pushing vent pad or any other pad turns it off. I have discovered that unplugging and replugging it works, but I'm getting tired of climbing up on a stool. Just this morning it continued to run for at least five minutes after I'd heated tea water - back up on the stool. Please help thanks Ilene

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This can happen when there is high heat on the stovetop (or the underside of the microwave).

Otherwise, it sounds like the fan control on your control panel is shorting or sticking.

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

GE Customer Service is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Aug 12, 2008

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