I Have a purchased a new baby car seat model :Nania Top - Nania Tenere (0-12 mths), but could not fix the straps which holds the baby. The two piece part of the strap is larger than the single part having a spring. whether the product is defective or there is a way to fix it?
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We recommend a physical fitting of any carseat / carseat base prior to purchase to confirm suitability.
With a carseat that is fitted with 3 point seatbelt there is no way of being able to confirm 100% suitability without a physical fitting as there is no standard length for seatbelts / seatbelt webbing so it can vary widely even between two vehicles of the same make, model and year of manufacture. Contact your local retailer and request a carseat fitter trained member of staff provides physical fitting in your vehicle.
The harness of a carseat should never be removed or replaced by anyone other than a trained engineer due to the safety implications of it being incorrectly replaced.
The carseat fabric should be removed from this carseat and they can be washed - the harness itself should be cleaned in place in the carseat using a solution of stain remover and water and a small scrubbing brush or hard scourering pad to clean the harness. Excess water in the carseat should be dried immediately and thoroughly to prevent any parts rusting. Loose crumbs can be removed using a vacuum cleaner.
Alternatively the carseat can be sent in for the engineers to replace with a new one. Inspection and single repair (replacement of the harness) plus safety checks and courier collection and repair can be booked for 39.99GBP if you're in the UK by calling 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays)
Right, After several months of struggle to find written instructions how to attach the central harness adjustment strap (The one with metal anchor at the end) to the red clip (buckle) strap as seems to be shown in instructions.
I have found number to temtex uk company that supplies nania products to argos on 01162844910, while emailing them on firstname.lastname@example.org had no result.
There's no need to attach the two.
Central harness adjuster strap has to be detached and pulled by it's front end as far as it goes.
While red clip strap threads through the gap between backrest and the base.
And red clip strap threads through hole (bracket) at the back of the base.