Question about Creative Labs ZEN V Plus MP3 Player

1 Answer

Help! ok, i've had my zen v for just over a year now, and the other day it went totally crazy. one minute it was fine, and then when i tried to turn it on again nothing worked. the directional pad doesn't work, and the volume keeps re-setting itself back to 0. sometimes when i turn it on, it comes up with a black screen, and a red banner across the top- but it's useless since i can't choose any of the options. it's driving me crazy, so is there anything i can do to save it- or will i have to get a new one??

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,071 Answers

Creative Nomad has accepted the firmware and has borned again.

1. Connected the Nomad on a computer with Windows XP and Windows Media Player 9, that never has been touched by a creaive device.
It recognizes the device but can´t find any update to the drivers,
2. Updated Windows Media Player 9 to Windows Media Player 10,
3. Restart the computer
4. Connect the Nomad and the computer recognizes the device and autamtically search and found updated MPT drivers.
5. Run the firmware update program "ZenXtraP4SAudible_PCFW_LB_2_10_03 (Creative Zen Xtra PlaysForSure Firmware 2.10.03)"
6. Finally the magic button always has been disabled was enabled so start reloading firmware.
And now the Nomad is working in windows vista.

The difference between the computer where the firmware works and the others is that this has never had media player 10 or 11 and never has installed creative drivers.
Hope this can be useful to smoeone, somewhere, sometime.....

http://forums.creative.com/creativelabs/board/message?board.id=dap&thread.id=137180

http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.198:80/srvs/cgi-bin/webcgi.exe/,/?st=168,e=0000000000063836772,k=8270,sxi=1,varset=ws:,case=10848

http://support.creative.com/kb/showarticle.aspx?sid=6843

http://en.wikipedia.org/wiki/Firmware_upgrade

http://www.creative.com/language.asp?sDestUrl=/support/downloads

http://www.drivermax.com/driver/search/search_version.php?devicename=Creativ

Posted on Aug 10, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Creative ZEN (4GB) not turning on (battery fully charged)


I had the same problem but it powered up after I removed the cover and wiggled the battery.

I hope this helps.

Martin

May 28, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Zen shutting down


Update the firmware that creative put out you should be fine from there.

Apr 23, 2009 | Creative Labs Zen V MP3 Player

1 Answer

Creative ZEN - Display is NOT working, but audio working fine.


I had the same issue with my older Zen Xtra 30GB. I contacted Creative and they wanted 125 USD to repair it, but I had only had it about a year, and I paid 200 USD for it. The warranty on Creative products is only 90 days. I love their stuff but their support and repair policy is horrible. I shut it off and left it alone for a couple weeks, and the display started working again. It developed a charging issue though and even after replacing the battery it never worked right again. Try leaving it turned off for a few days or so. If it doesn't cone back, I would suggest looking into a new player. They are not worth fixing at the price Creative wants. iPod nano 8GB players are down to 169 dollars now, and as they are the standard now, there are more accessories available for them. The warranty is also a LOT longer.

I switched and I could not be happier.

Cheers

Dec 27, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Nothing works!!


If your Zen is not responding or in a "reboot loop" the following information from creative explains how to access the players recovery mode
Hope this helps, and good luck.

Zen V Plus and Zen V

1.

Detach your player from the PC if it is connected, and turn off the player.

If the player stops responding, you can reset the player. To reset the player, gently

insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.



It will display the following options:

Clean Up


Scans the player and removes invalid links from its music library.

Does not affect music files themselves.
Format (All)

Caution! Erases all content!

Save a copy of your player's content before formatting.
Reload OS/ Firmware

Caution! Erases your player's firmware.

DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Aug 10, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Davy


What verson of Windows Media player have you got on your pc?
Find one with version 9 install the creative software and then try the reload of the firmware .Zen has problems with windows medai player 10 - 11.

Jul 05, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen vision m firmware problem


Greetings,

Lotsa people are having the same problem with the firmware updates. Go check for your warranty, the product was working fine before applying THEIR firmware update.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Jun 28, 2008 | Creative Labs Zen Vision Digital Media...

1 Answer

MY ZEN WAS WORKING FINE AND NOW THE SCREEN IS BLANK


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Jan 23, 2008 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

My Zen V Plus is not working.


Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Sep 28, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen is driving me crazy


it could be your battery or the charger itself. you may want to try another charger for it, or get a new battery. i don't think it is a worse problelm.

Jun 25, 2007 | Creative Labs Zen Touch MP3 Player

Not finding what you are looking for?
Creative Labs ZEN V Plus MP3 Player Logo

128 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs MP3 & Digital Media Players Experts

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...