Question about Creative Labs ZEN V Plus MP3 Player

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Help! ok, i've had my zen v for just over a year now, and the other day it went totally crazy. one minute it was fine, and then when i tried to turn it on again nothing worked. the directional pad doesn't work, and the volume keeps re-setting itself back to 0. sometimes when i turn it on, it comes up with a black screen, and a red banner across the top- but it's useless since i can't choose any of the options. it's driving me crazy, so is there anything i can do to save it- or will i have to get a new one??

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Creative Nomad has accepted the firmware and has borned again.

1. Connected the Nomad on a computer with Windows XP and Windows Media Player 9, that never has been touched by a creaive device.
It recognizes the device but can´t find any update to the drivers,
2. Updated Windows Media Player 9 to Windows Media Player 10,
3. Restart the computer
4. Connect the Nomad and the computer recognizes the device and autamtically search and found updated MPT drivers.
5. Run the firmware update program "ZenXtraP4SAudible_PCFW_LB_2_10_03 (Creative Zen Xtra PlaysForSure Firmware 2.10.03)"
6. Finally the magic button always has been disabled was enabled so start reloading firmware.
And now the Nomad is working in windows vista.

The difference between the computer where the firmware works and the others is that this has never had media player 10 or 11 and never has installed creative drivers.
Hope this can be useful to smoeone, somewhere, sometime.....

http://forums.creative.com/creativelabs/board/message?board.id=dap&thread.id=137180

http://support.creative.com/kb/ShowArticle.aspx?url=http://203.211.142.198:80/srvs/cgi-bin/webcgi.exe/,/?st=168,e=0000000000063836772,k=8270,sxi=1,varset=ws:,case=10848

http://support.creative.com/kb/showarticle.aspx?sid=6843

http://en.wikipedia.org/wiki/Firmware_upgrade

http://www.creative.com/language.asp?sDestUrl=/support/downloads

http://www.drivermax.com/driver/search/search_version.php?devicename=Creativ

Posted on Aug 10, 2008

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Posted on Jan 02, 2017

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Nothing works!!


If your Zen is not responding or in a "reboot loop" the following information from creative explains how to access the players recovery mode
Hope this helps, and good luck.

Zen V Plus and Zen V

1.

Detach your player from the PC if it is connected, and turn off the player.

If the player stops responding, you can reset the player. To reset the player, gently

insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.



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Aug 10, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Davy


What verson of Windows Media player have you got on your pc?
Find one with version 9 install the creative software and then try the reload of the firmware .Zen has problems with windows medai player 10 - 11.

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