I just installed petz 5 on my dad's laptop, I have played the game before and the same error occurs, I tried to debug it and nothing happened, I sent the error report, and nothing happened, I tried pressing shift/ctrl and pressed ok and nothing happened the same error comes up, the error complains that playing the game would release info. on everything!(address, phone number ect.) I CAN NEVER PLAY THE GAME, I NEED SERIOUSE HELP!!
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Re: This strange error
It sounds like the laptop has a few issues with the game, security may be high on the computer to help protect information, but in that process, the things that are harmless, like games, simple attachments in emails - get rejected. Refer to the security settings to be sure before going any further
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I have written this so many times, that I decided to make a tip out of it so I dont have to keep answering the same question over and over.
To fix the problem when your loading thing doesnt load fully, and it comes up with an error message, you need to follow these instructions.
a)Save your petz to a flash drive, or CD or floppy disk. NOT to the computor as they will get deleted. (this step is only if you want to keep your petz)
b) Uninstall and click "No" to "Do you want to save your petz?"
c) Install again.
d)Put your petz back on your game, by putting the Flash Drive/floppy/CD into the computor and copying the petz files into the petz folder. (if you kept your petz)
e) Play the game from My Computor, Petz 5, Play.
You will need to have the disk in whenever you want to play for e) to work.
If this doesnt work, ith saving your petz, skip steps a), and d).
Hope this tip helps. :D
When you reinstall the game do you click 'yes' to 'do you want to save your petz'?
You need to click 'no for it for work. You will lose all your petz.. but its the only way (that i know of) to get ur game working again.
Also, when you go to play the game, go to My Computor and click on Petz5 to play, instead of playing it from the shortcut or whatever. That means you need to have the disk permentently in.
And, when you fastforward (time glitch) only forward one day at a time (opening up petz after you forward, closing, and going forward another day).
Hope it works :)
When you unintall Petz 5 you need to not save the petz, which is an option just before it starts uninstalling. Unistall, Then install it again, and run the game from My Computor, Petz, then play.
hope it works for you.
Im not sure what you could do about the first half of your problem, but i think i know a way that might fix the second bit.
Uninstall, and click no, i dont want to save my petz, and then continue w/ the uninstalling (and hope it works :p)
when thats finished, install again, and play the game from My Computor, Petz, and play.
hope it workz
Try deleting the game your petz well be saved!!!! and then re install it your petz well be in your files Go under local desk then look at the folders that come out your petz should be in there then press your right mouse button then transfur it to the petz 5 folder now your petz 5 disc must be in the computer! :) oh then just write them on the disc
Ok, I got an answer from Daniel Wright, who has SP 2 and this is what he says:
"The solution is easy, go to your Petz 5 installation folder and rename setupapi.dll to something like setupapi.bak - Petz 5 will now load without any problems.
The problem only effects Petz 5 as Petz 4 doesn't include that file, and providing the game is patched it continues to run just fine on XP SP2."
This happened to mine 2. I uninstalled it, but the folder was still there, so I went on search, local disk, and searched ubi soft then deleted it. After that it worked, except I've noticed if you press save pets when uninstalling, it doesn't work.
If I want to keep my pets, I go into the ubi soft folder, adopted petz, then I drag my pets to a new folder I make on the desktop. When the game is reinstalled, I put the pets in the folder back into the adopted petz folder.
This has been the solution for me, but I don't know if it will work for others. Good luck!