Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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Won't Turn On, Power Button Burned Out Maybe ?

Recently, I've noticed that it was getting to be more of a hassle to shutdown and turn on my mp3 player. I would have to press harder and hold the button longer to get the player to turn on and off. Now, I think the power button is shot, cause I can get it to power up and play music if I plug it into my computer first, allow it to connect, and then unplug it. All other buttons work great, it's just the power button (which is a crucial button) that doesn't work. I took it apart to see if I could get to the power button circuitry but the front buttons are sealed via plastic molding and so I was sure of what else I could do. Let me know if anyone has any ideas or thoughts, otherwise it looks like I need a new mp3 player unless I always want to boot it up with a computer and then let the battery die.

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  • gr1zzly1 Aug 24, 2008

    my power button is not working on my sansa c250 mp3 player. I have tried using my patch cord and it will get me to my main menus, but the problem still persists - I can't turn it off unless I pop the battery. I can't turn it on unless I plug it into my computer. I have barely used this and am a little disappointed. Help please!

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 01, 2009

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